Property Management Administrative Assistant

Job description

The Property Management Administrative Assistant plays a crucial role on our Property Management team. This associate will report directly to the property manager and will serve as the liaison between the office support team and tenants, vendors, and prospects.

Property Management Administrative Assistant:

• Provide customer service for tenants, vendors, brokers, prospects, and guests.
• Manage phone calls, postal mail, email, and route accordingly.
• Keep office area clean, orderly, and stocked with supplies.
• General cleanliness and upkeep of staff areas and break room.
• Process rental payments and deposits.
• Create, file, and maintain documents/notices as needed.
• Provide administrative support to Property Management team on all duties as assigned.
• Scheduling of maintenance items with tenants and coordinate with maintenance team.
• Coordinate inspections, posting of notices, vendor work, and other communications.
• Follows up with residents to confirm satisfaction.
• Responds to resident emails professionally and in a timely fashion.
• Flexible to take on additional responsibilities assigned by the Property Management team.
• Must be able to work in a team environment, develop computer skills, and promote a positive work ethic.

Essential Qualifications:

• Excellent communication skills, oral and written.
• Professional, discreet, warm demeanor.
• Familiarity with some record-keeping and general office functions.
• Exceptional customer service, time management, and organizational skills.
• Efficient and comfortable working under minimal supervision.
• Tactful, confidential, flexible team player.
• Practice open, respectful, and honest communications.
• Experience with MS Office; willingness to learn new software.
• A basic understanding of Real Estate and/or Property Management is desired.

Expectations:

• Practice open, respectful, and honest communication
• Demonstrate commitment to personal and professional development
• Demonstrate support of profitable and successful organizational operation
• Act and demonstrate initiative, flexibility, and willingness to help out

Job Type: Full-time

Salary: $18.00 - $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Shift:

• 8-hour shift
• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Experience:

• Microsoft Office: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language:

• English & Spanish (Preferred)

Work Location: Jersey City

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Experience:

• Microsoft Office: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language:

• English & Spanish (Preferred)

Work Location: In person