Project Manager-Rpa Operations

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for an Robotic Process Automation (RPA) engineer to work in Fidelity's Advanced Solutions Group in Salt Lake City, UT.

The Role

The Robotic Process Automation (RPA) engineer will provide technical expertise to support customers throughout Fidelity, promoting the benefits of RPA to continue an enterprise-wide digital transformation. This role, as a member of the RPA Center of Excellence, (CoE) will play a key part in supporting the RPA Community, developing solutions to business problems that may incorporate multiple automation solutions whilst maintaining a stable platform.

This position is based in Salt Lake City.

The Team

The RPA CoE defines the best way to design, implement, and support RPA solutions while building a collaborative RPA community. The team also supports the RPA infrastructure, ensuring risk, compliance, and audit controls are in place.

The team is a core function of the Advanced Process Solution (APS) business group, which is passionate about technological tools for Fidelity's critical business processes and driving significant improvements in those processes both local to individual businesses and cross-enterprise.

The Expertise You Have

• Bachelor's degree, preferably in a business or technical subject area.
• 12 years of experience in the IT industry with 4+ years' experience in the design, configuration, testing, and support of RPA projects ideally on the Blue Prism application.
• Experience in working with customers to define and deliver successful projects and implementations of software.
• An appreciation of Fidelity applications and the technologies they use.
• Experience in development languages such as .NET and C# are an advantage.
• Understanding of Project Management methodologies preferred.
• Blue Prism certification is an added advantage.

The Skills You Bring

Technical Capability

• Investigate alternative RPA design solutions and conduct proof of concepts
• Identify and implement RPA solutions that improve efficiency and re-use
• Resolve issues that arise in day to day RPA program management and provide timely responses
• Strong ability to learn new tools, applications, and systems

Relationship Management

• Support internal customers who are investigating RPA opportunities and solutions
• Excellent written and oral communication skills
• Ability to build and deliver community events

Critical Thinking

• Assist businesses with RPA opportunity assessments to identify and prioritize processes that are potential candidates for automation
• Comfortable challenging the status quo and proposing new concepts
• Evaluate RPA solutions on the market and keep up to date with current RPA trends to deliver the best RPA solutions and experience to Fidelity associates

Excellent Teammate

• Ability to work multi-functionally as well as independently, contributing to multiple projects, stories, and goals
• Experience in different Agile / Scrum methodologies

The Value You Deliver

• You will work with RPA developers across Fidelity to understand and assist with the development of their automated solution design, ensuring they implement a solution that meets RPA CoE's technical requirements
• You will act as a central point of knowledge and control for automation capabilities and investigate and answer RPA developer questions.
• You will advocate to move to digital and the benefits it brings Customers and Associates.