Address
Form of work
SalarySalary: $95,000 - $105,000 / year
Other Forms of Compensation: $5,000 one-time sign-on bonus after 90 days of employment
Pay Grade: 16
TouchPoint, Support Services,provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service. TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients.
Job Summary:
* $5,000 Sign-on Bonus *
The Food & Nutrition Services Project Engineer (PE) is an experienced food service management professional that supports the Nashville market (majority of time will be split between 2-3 hospitals in Nashville and Murfreesboro). Reporting to the Vice President, the PE does not have any direct reports and will enjoy a mostly Monday-Friday schedule with an anticipated 1-2 evenings/weekends per month for project work; open to Friday as a "home office/work from home" day.
The PE may: audit and/or re-engineer existing accounts, train management or hourly personnel, or perform other operations, program development, teaching, research, or troubleshooting assignments. The Project Engineer must be knowledgeable, experienced and fully fluent in FNS programs.
Key Responsibilities:
- Successfully builds relationships at all levels of the client, customer and Company organizations.
- Manages multiple business goals and priorities in the best interest of the organization as measured by Client and Customer Satisfaction.
- Collects and analyzes facility data including, occupancy data etc., develops appropriate staffing levels based on industry standards, company benchmarking and personal experience
- Identifies and addresses "hot spots" and program issues. Identifies and develops action plans for quality and service issues
- Implements all TouchPoint programs according to any/all business proposals, Company standard and costing
- Performs Operations Audits as needed
- Provides support, training and recommendations to the on-site management team
- Provides orientation and management training to existing and new management teams. This training will include system application and day-to-day management practices
- At the discretion of the VP, provides as needed support including business transitions, marketing/ communications, operations, etc. for services for the Division and the Company
- Performs other duties as assigned
Preferred Qualifications:
- B.S. Degree preferred; Associate's Degree or 5 years of applicable experience required.
- Must be a very hands on leader
- Prior food service management experience required; in a healthcare setting strongly preferred
- Must live in Nashville
- Excellent communication and interpersonal skills
- Must be organized and able to multi-task
Apply to TouchPoint today!
TouchPoint is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Associates at Touchpoint are offered many fantastic benefits.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Applications are accepted on an ongoing basis.
Touchpoint maintains a drugfree workplace.
Req ID: 1287116
TouchPoint
ERIN S PRINDLE
[[req_classification]]
