Project Manager - Ar/Vr

Description
Cognizant (NASDAQ: CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey, Cognizant combines a passion for client satisfaction, technology innovation, deep industry expertise, and a global, collaborative workforce that embodies the future of work. With over 75 development and delivery centers worldwide and approximately 350,000 employees. As a Project Manager, you will lead a team of about 70 employees that do work with Augmented Reality & Virtual Reality (AR/VR) tools. This role is fully onsite in Mountain View.
Role Responsibilities

• Establish and maintain professional executive business relations with clients, distributors, and vendors and to ensure a high level of service and client satisfaction
• Lead all aspects of the implementation of effective business practices and ensure operational excellence at all levels to further improve client satisfaction and advocacy
• Work directly with the Service Delivery teams and other key leaders in driving new revenues and increasing growth within existing accounts
• Develop strategic and tactical goals and objectives, review revenues and costs, and coordinate operations throughout accounts
• Support key initiatives/partnerships designed to advance business goals
• Manage day-to-day Account Management activities, including strategic planning, development and implementation of appropriate business operations
• Work with senior management, client representatives, and other resources to administer effective processes, solutions, and policies consistent with established Company-wide goals and initiatives
• Serve as the company's primary point-of-contact for client relations and satisfaction, deliver on client expectations; ensure effective account management, employee performance and productivity
• Facilitate activities with related department heads and stakeholders, provide leadership to subordinate employees, and ensure client advocacy at all levels of operations
• Develop management protocols and accountabilities to ensure the timely and thorough execution of sales strategies and ensure coordination and integration with broader corporate goals and objectives

Desired Skills & Experience

• The ideal candidate will have at least 5 years of management experience in a fast paced, rapidly changing operations environment.
• Bachelor's degree in sales or closely related business field or an equivalent combination of professional, directly related experience and directly related education; MBA preferred
• Prior experience in leading international operations
• The ideal candidate will have a strong commitment to leadership, employee development, an understanding of Lean and Six Sigma, and a keen interest in and familiarity with technical systems, in addition to an exceptional level of dedication, motivation, and intelligence.
• Demonstrated ability managing and developing large high performance teams of associates is required. Demonstrated familiarity with general principles of workflow in an inbound call/ chat/ email center, and current technologies to help manage that workflow. Must possess exceptional analytical capabilities.
• Strong oral and written communication skills, as well as a strong technical and analytical aptitude are required.

Salary and Other Compensation:
The annual salary for this position is between $90,000- $130,000 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future.
Qualifications
Technical Skills
SNo
Primary Skill
Proficiency Level *
Rqrd./Dsrd.
1
Speaking English
PL3
Required
* Proficiency Legends
Proficiency Level
Generic Reference
PL1
The associate has basic awareness and comprehension of the skill and is in the process of acquiring this skill through various channels.
PL2
The associate possesses working knowledge of the skill, and can actively and independently apply this skill in engagements and projects.
PL3
The associate has comprehensive, in-depth and specialized knowledge of the skill. She / he has extensively demonstrated successful application of the skill in engagements or projects.
PL4
The associate can function as a subject matter expert for this skill. The associate is capable of analyzing, evaluating and synthesizing solutions using the skill.