Project Coordinator

CornerStone Staffing has partnered with a customer that is a major nationwide pharmaceutical distributor.

CornerStone Staffing is currently recruiting for the following position:

Job Title: Project Coordinator

Location: Remote - Texas

Pay: $24.46/hr

Schedule: Mon - Fri 7:30am - 4pm

The Customer Onboarding Specialist will have direct ownership of the customer onboarding process for identified customers. The Onboarding Specialists primary focus is to ensure a positive customer experience during the onboarding process. By collecting actionable insights into customer behavior prior to contract execution, the Onboarding Specialist will be accountable for working with internal and external stakeholders to support each onboarding, reaffirming and/or redefining the process while aligning with and supporting program initiatives.
PRIMARY DUTIES AND RESPONSIBILITIES:

1. Understands the different customer account structures and legal documentation required to establish new accounts.

2. Ensures all necessary account documentation is received and validated in a timely manner.

3. Present and explain documentation and requirements to customer.

4. Works directly with customers to facilitate a smooth onboarding process.

5. Serves as liaison between customer and internal departments.

6. Provides onboarding support including reporting, status meetings and escalated issue resolution to Buying Groups, Group Purchasing Organizations, Third Party Administrators and other agencies as identified.

7. Manages, tracks, and escalates key milestones and deliverables to ensure customer expectations are being met.

8. Identifies risks to the onboarding timeline and takes appropriate action to escalate or resolve with minimal impact on customer go-live.

9. Utilizes CRM tool to manage workload. Keeps CRM tasks up to date with notes and status.

EXPERIENCE AND EDUCATIONAL REQUIREMENTS:

• Must have: Customer/client facing experience

• Project Coordinator or sales coordinator experience preferred

• Bachelor s degree or 3 years of experience is highly preferred

• A successful candidate will have a demonstrated ability to build rapport and relationships with customers/business partners, a deep commitment to customer service, and strong interpersonal skills required to operate well in a team environment across multiple groups. Candidates must have the ability to complete work with minimal oversight.

Application Process Includes:

• Drug testing

• Background check

• Employment and Education Verification

For immediate consideration, send your resume to richardson.resume@cornerstonestaffing.com

To Apply for this Job:

Click the Apply Online button, then:

1. If you are currently registered with CornerStone Staffing, click the Log In button to add yourself as a candidate to this job.

2. If you are NOT currently registered with CornerStone Staffing, click the Create Accountbutton to complete the application.

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