Address
Form of workProject Coordinator
Job Summary:
Essential Functions
Additional Specific Duties and Responsibilities
Required Qualifications
Desired/Preferred Qualifications
Work Environment
Physical Environment
Notes:
Benefits:
About the Company:
#LI-GTT
- Contract Duration 12+ months
- Pay rate up to $22- $25/hr
Job Summary:
- The Project Coordinator role provides management and support on small and third-party projects.
- This position will be the trusted customer interface and work closely with our internal teams and any third-party providers in delivering successful engagements.
- The IT Project Coordinator role provides support to various internal IT projects, processes, tools, and practices.
- Key areas of concentration include ITIL Processes and tools, PMO application administration, Onboarding/Offboarding, Financial Tracking, Audit management, and foundational Business Analysis
Essential Functions
- Coordinates internal resources and third parties/vendors for the flawless execution of projects
- Ensures all projects are delivered on time, within scope, and within budget
- Ensures resource availability and allocation
- Manages changes to the project scope, project schedule, and project costs using appropriate verification techniques
- Reports and escalates to management as needed
- Manages the relationship with the client and all stakeholders
- Establishes and maintains relationships with third parties/vendors
- Identifies, tracks, and manages project issues
- Tracks project performance, specifically to analyze the successful completion of short and long-term goals
- Meets budgetary objectives and makes adjustments to project constraints based on financial analysis
- Manages, tracks, and reports on project billing milestone status and completion schedule as needed
- Uses and continually develops leadership skills as needed
- Forecasts project revenue and ensures revenue commitments to the business are met as needed
- Coordinates ITIL Change Management & Problem Management processes
- Supports and performs administration of PMO applications including Footprints, SharePoint, and Planview Supports the New Hire and Employee Separation processes for onboarding and offboarding C1 Resources
- Supports Financial Tracking of contractor and project expenses Coordinates IT participation in Compliance Audits including SOC2, ITGC, PCI, HIIPA
- Provides foundational Business analysis and QA on internal IT projects
Additional Specific Duties and Responsibilities
- Assists in organizing and preparing materials Plans and coordinates team meetings and events Populates Team Calendars with activities and pertinent information
- Disseminates communications and reporting across teams and leaders
Required Qualifications
- 0-3 years of project management experience
- 2+ years of experience in a professional services environment
- Advanced analytical, problem-solving, and decision-making skills
- Knowledge and understanding of processes and procedures
- Demonstrated strong performance in prior roles, with increasing levels of responsibility and independence
- Excellent written and oral communication skills that are audience-appropriate with appropriate style and delivery to influence an audience
- Strong sense of accountability and ownership; understand your role and accept individual responsibility forseeing a task through to its completion (end-to-end), understand when and how to escalate, take appropriate (avoid unnecessary risk), and understand the impact of decisions
- Ability and willingness to adapt to change and work in a fast-paced environment
- Highly proficient in Microsoft Office Suite
- General working knowledge of Project Management & Business System Analysis methodologies
- General working knowledge of ITIL Familiarity with administration of PMO applications including ITSM and PPM tools
- Familiarity with audit processes
- Familiarity with basic Financial principles such as AP/AR Exceptional written and verbal communication skills Self-starter, operates independently and anticipates what needs to get done Strong organizational skills and attention to detail
- Ability to multi-task Flexible and dependable.
- Must meet deadlines regardless of schedule 3+ years of experience providing support at a departmental level including senior-level executives
Desired/Preferred Qualifications
- PMI, CCMP, or ITIL or other service management certifications
- Experience with Avaya, Cisco, Microsoft, or Genesys product lines
- BS/BA degree in business, project management, MIS, computer science or related fields
- Certifications ITIL Certification
Work Environment
- Ability to handle multiple priorities and demands in a fast-paced environment.
- This job operates in a professional office environment.
- This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines
Physical Environment
- Physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
Notes:
- Supervisory Responsibility None
- Travel Less than 10%
Benefits:
- • Medical, Vision, and Dental Insurance Plans
- • 401k Retirement Fund
About the Company:
- Our client helps our customers modernize and reinvent IT, enabling their businesses to adapt at a pace in this rapidly changing world. This company offers a comprehensive range of secure, on-demand IT services and solutions tailored to their needs. They do this by differentiating and reimagining the future through proven, progressive, and purposeful solutions that enable digital modernization, collaboration, and the value of cloud services. Recognized as an IT services market leader, they are purpose-built to play a critical role in building a better future for their team, customers, and communities.
- This company believes its strongest asset is its amazing team, and a big perk of working for them is the ability to work with incredible people every day. They are driven to solve and innovate and share ideas, experiences, and knowledge. Our client empowers their colleagues, to do their very best. They value diversity in backgrounds and beliefs and provide an environment where you are encouraged to be who you are AND be part of an incredible team.
#LI-GTT
