Program Supervisor, Youth & Young Adult Advocacy

• Brooklyn (11201)
• Harlem (10027)
• Bronx (10457)

• Delivers ongoing management, direction and support to coaches. Guides staff to use Solution-Based Casework and Motivational Interviewing techniques to develop and follow action plans to reach these goals, with consistent support, communication, and follow-through.
• Provides supervision to assigned staff creating psychological safety by leading with vulnerability, authenticity and accountability, enabling staff to offer appropriate and consistent services through ongoing training and skills development.
• Supports staff in developing strong relationships with young people using effective modeling of pro-social skills.
• Responsible for recruiting youth for Graham SLAM therapeutic peer groups.
• Helps staff facilitate therapeutic peer groups which focus on skill building such as effective communication, interpersonal relationships, teamwork, leadership, conflict management, self-composure, personal accountability and service learning.
• Forms strong relationships across Graham with case planners, supervisors, care coordinators and therapists and works to create a collaborative culture within Graham SLAM.
• Helps build systems to collect data and participates in data informed management meetings.
• Ensures that efficient administrative procedures are in place.
• Effectively manages financial information, and physical resources to achieve the program’s objectives.
• Partners with the Program Director to conduct outreach to outside community agencies and provide direction to all program staff.
• Collaborates with other system providers to help insure that the varied systems are driving towards similar goals in a coordinated fashion.
• Is committed to furthering anti-racist efforts, is able to work with diverse cultures and populations including LGBTQIA+, can process information and respond empathically.
• Participates in scheduled staff meetings and staff trainings.

• Is strengths-focused, believes that change is possible and is able to inspire hope.
• Understands the importance of fostering positive relationships with youth, families and colleagues.
• Respects and values families and is genuinely willing to engage the family’s energy and commitment towards their youth’s success.
• Is able to express empathy and genuine caring, while maintaining healthy boundaries.
• Is open to learning new methods of working with youth and willing to hold him/herself to high practice standards.

• Bachelor’s Degree, Master’s Degree preferred.
• Minimum of three years of experience working with adolescents and experience working with at-risk adolescents highly desirable, preferably in the field of child welfare. Supervisory experience preferred.
• Ability to work well with others.
• Capacity to lead, train and coach a team of direct reports.
• Demonstrates sound observation skills, judgment and commitment to promoting principles of youth development.

About the CompanyIn full partnership with families & communities, Graham Windham strives to make a life-altering difference to children, youth and families affected by abuse, neglect and delinquency by providing each child we serve with a strong foundation for life: a safe, loving, permanent family and the opportunity and preparation to thrive in school and in the world. With over 400 full-time, part-time and On-call employees serving children and families in multiple programs throughout Manhattan, the Bronx, Brooklyn and Harlem, Graham Windham provides an exciting & enriching work experience. Graham has pioneered programs for New York City’s children, families and communities for over 200 years. Today, Graham is one of New York City’s leading social services organizations, providing educational and social services to over 4,000 children, young people, and parents throughout NYC.