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SalaryThe Program Supervisorfor our brand new Community Wellness and Response Teamis responsible for providing high quality and timely field response to requests for support from community members using a strengths-based and harm reduction approach. Services include de-escalation, resourcing, problem-solving, family support and transportation to other community locations.
This is a community-based position providing direct, face-to-face services to individuals who are experiencing a mental health crisis and travel throughout Sacramento County is required.
Our brand new Mobile Crisis Program operate 24/7, 365; providing in-field response to de-escalate and resource community members.
Community Wellness and Response Team is our newest program and formerly known as Alternatives to 911. This innovative program works collaboratively with 988 and Sacramento County to provide urgent response for community members experiencing a mental health crisis to reduce the need for emergency services and provide community based resources.
Schedule: Monday-Friday, or, Sunday-Thursday, or, Tuesday-Saturday. NOC shift only (12:00am - 8:30am).
DUTIES AND RESPONSIBILITIES
- Assures that services are provided in collaboration with all applicable funding streams and regulations. Responsible to ensure contract compliance with all funders including grant management, presentations, and reports.
- Supervises staff including hiring, training, and performance evaluation.
- Responsible for the implementation of the service delivery model and in support of BACS mission, vision, and values.
- Responsible for the implementation of consumer-centered services that are needs-driven and strength-based, and culturally relevant.
- Manages flow of referrals, intakes, and discharges of participants and ensures accessibility and welcoming of all people as applicable.
- Manages the maintenance of records and other administrative requirements. Ensures compliance with documentation and charting requirements for all funding streams.
- Implements Continuous Quality Improvement standards and works with staff to implement systems for CQI.
- Communicates effectively and conscientiously utilizing strength-based language and philosophy throughout all aspects of program supervision.
- Participates in the delivery and attendance at training for the purposes of agency, professional, and personal development.
- Other duties as assigned.
COMPETENCIES
- Possesses influencing/negotiating skills and excellent oral and written communication. Political savvy.
- Maintains customer service and strength-based orientation. Embraces diversity in all aspects.
- Possesses problem-solving skills and conflict resolution skills.
- Is resilient and demonstrates the ability to embrace adversity. Has the ability and eagerness to promote continual learning.
- Strategic thinker and visionary. Possesses external awareness and motivation towards the mission and services of the agency.
- Assesses strengths and needs in the supervision of clinical work. Holds an attitude of strength-based, person-centered services.
- Works well with others and behaves professionally and ethically while developing professionally.
- Expresses facts and ideas verbally and in writing in a clear, concise, and organized manner.
QUALIFICATIONS:
- Bachelor's Degree Preferred, Associate's degree required in counseling, psychology, social work, or clinical related field.
- Four years of direct service experience required.
- Two years of progressive administrative and leadership skills and experience required.
- Demonstrated capacity to lead diverse and multi-disciplinary teams toward a common goal required.
- Position requires a valid California driver’s license with a clean driving record, personal vehicle, and proof of personal vehicle insurance coverage. DMV printout required.
- Travel throughout Sacramento County is essential.
Benefits/Perks
- Highly competitive compensation $80,000.00/annually
- Fully paid medical, dental, vision, and life insurance coverage for employees and children.
- 32 days off (PTO/Holiday), increasing with tenure, includes your birthday off.
- Clinical supervision hours towards licensure*
- 403b with BACS matching contribution.
- $3,000 per year student loan, tuition or CEUs. Up to $15,000 over 5 years.
- One month PAID sabbatical after 4 Years – not charging PTO.
- Free iPhone with unlimited data for personal/professional use + laptop for easy mobility*.
- Significant internal growth opportunities.
- Most direct service positions
BACS Overview
Bay Area Community Services is a CARF accredited non-profit, community-based agency celebrating 65 years of serving Alameda, Contra Costa, Monterey, Sacramento and Solano Counties by providing mental health and social services. BACS’ mission is to uplift under-served individuals and their families by doing whatever it takes. We are proud to be one of the leading agencies producing real outcomes to tough social problems. BACS owes its reputation as an innovator to our innovative and entrepreneurial staff. We are seeking individuals who want to transform clinical practice to be client-centered and effective in the field and who want to lead empowered teams to meet goals.
How to apply:
Submit a resume with a cover letter highlighting your relevant experience.
BAY AREA COMMUNITY SERVICES IS AN EQUAL OPPORTUNITY EMPLOYER
