Security Program Supervisor

 Staff will be responsible for conducting administrative duties.

 Shall protect clients, staff, and visitors as well as HOPICS property.

 Shall respond to disciplinary problems, emergencies and calls for assistance involving residents and fellow staff members calmly and reasonably while maintaining an accurate record of the problems.

 Must clearly demonstrate a complete and strong working knowledge of all assigned security positions and relations to the needs of the program and organizational goals.

 They shall have knowledge of all emergency policies and procedures so that they may appropriately respond should any of these emergencies occur.

 Must seek to establish good communication and proper working relationships with all Security staff members, housing staff members, HOPICS/SSG staff and all community partners.

 Maintain incident reports and assisted in the preparation of security surveys and post orders.

 Must seek to establish good communication and proper working relationships with all Security staff members, housing staff members, HOPICS/SSG staff and all community partners.

 Provide adequate security coverage for each site and all safety equipment, such as badge readers, is functional.

 Ensure to provide meal relief for Security Officers assigned to fixed posts.

 Assist in establishing training programs for Security Officers and Lot Monitors and to submit them to management for approval.

 Ensure compliance with applicable policies and procedures while implementing security measures.

 Shall document all disciplinary problems and attendance issues involving Security Officers and initiate disciplinary measures whenever necessary.

 Maintain up to date and accurate timekeeping systems and records.

 Ensure Security Officers are provided with necessary equipment and equipment is accounted for and maintained.

 Support staffing requirements at sites during shortages due to vacations, call-offs, no-shows, suspensions, holidays, etc.

 Distribute uniforms and equipment to personnel as necessary and maintain diligent records of uniform and equipment inventory.

 Provide leadership and guidance to staff. Serve as mentor/coach to security employees.

 Train staff on site-specific security requirements and HOPICS/SSG protocol.

 Assist in start-ups at new sites to include: working the site, writing post orders and training checklists, and training newly assigned permanent Security Officers.

 Shall act as a troubleshooter for any problems that may arise doing his/her shift.

 Review and sign off on all Security Officers Daily Activity Reports and Incident Reports before they are turned in to Central.

 Assist in developing and implementing preventative measures against accidents, thefts, and other potential risks.

 Conduct routine and random site checks and do patrols with security staff during their assigned shift.

 Shall assist in ensuring that Security Officers, staff, and clients are in compliance with COVID-19 safety measures at all times.

 Shall lead periodic safety drills and provide training to Security Officers and staff.

 Evaluate, assess, and analyze performance of security personnel.

 Ensure that security staff receive training on security systems, such as burglar alarms and CCTV at designated site how to respond to a burglar alarm and the proper use of CCTV.

 Retrieve surveillance video when requested by Division Director and/or Associate Director of Operations when requested and in the absence of IT professional.

 Prepare weekly reports regarding observations, suggestions, concerns, training ideas, and/or projects and submit to supervisor for review.

 Maintain accurate records of all security and organizational required documentation: Incident Reports, Client sign in sheets, Daily Activity Reports, Attendance Logs, Verbal Coaching, and Relias Training.

 Ensure contact information (personal cell phone numbers) for all staff is accurate for emergency purposes only.

 Provide security at agency events onsite and offsite.

 Shall ensure not to engage in fraternization with subordinates and any of the people served in our programs.

 Overtime, holiday, days, or weekend work may be required.

 Perform other tasks as assigned by Management or the Divisional Director.

 Ensure that assigned security staff make a monthly appointment for COVID-19 testing and that testing results are uploaded into their Paycom.

 Shall provide adequate and informative pass downs to Management Team and other relevant staff.

Job Type: Full-time

Pay: $1,300.00 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Experience level:

• 1 year
• Under 1 year

Schedule:

• 12 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Night shift
• Overnight shift
• Overtime
• Weekends as needed

Work Location: In person