Program Manager | Strategy & Business Operations

Since its inception in 2003, driven by visionary college students transforming online rent payment, Entrata has evolved into a global leader serving property owners, managers, and residents. Honored with prestigious awards like the Utah Business Fast 50, Silicon Slopes Hall of Fame - Software Company - 2022, Women Tech Council Shatter List, our comprehensive software suite spans rent payments, insurance, leasing, maintenance, marketing, and communication tools, reshaping property management worldwide.

Our 2200+ global team members embody intelligence and adaptability, engaging actively from top executives to part-time employees. With offices across Utah, Texas, India, and the Netherlands, Entrata blends startup innovation with established stability, evident in our transparent communication values and executive town halls. Our product isn't just desirable; it's industry essential. At Entrata, we passionately refine living experiences, uphold collective excellence, embrace boldness and resilience, and prioritize diverse perspectives, endeavoring to craft a better world to live in.

The Program Manager at Entrata is a senior-level position responsible for overseeing and managing multiple complex projects and initiatives within the company to achieve the company's strategy. As a Program Manager, you will work closely with cross-functional teams to develop the strategy and ensure the successful delivery of strategic programs and business outcomes. You will be a key driver in identifying data-driven solutions and driving them to completion, leveraging project management best practices to ensure projects are completed on time, within scope, and within budget.

Responsibilities

• Program Management: Lead and manage multiple programs and projects simultaneously, ensuring data-driven solution development, alignment with organizational goals and priorities, and tying initiatives to P&L impact
• Project Planning: Develop detailed project plans, including scope, timelines, resources, and budget requirements.
• Team Collaboration: Work closely with various teams, including product development, engineering, marketing, people, and customer support, to coordinate efforts and achieve project objectives.
• Risk Management: Identify potential risks and issues that could impact project delivery and proactively develop mitigation strategies.
• Stakeholder Communication: Maintain effective communication with stakeholders at all levels, providing regular updates on project status, milestones, and key deliverables.
• Process Improvement: Develop, document, and continuously improve business processes, methodologies, and tools to enhance efficiency and effectiveness.
• Performance Tracking: Establish key performance indicators (KPIs) to measure project success and monitor progress against targets.
• Change Management: Assist in managing organizational change associated with the implementation of projects and programs.

Minimum Qualifications

• Bachelor's degree in a related field or equivalent experience.
• Experience leading cross-functional teams through significant initiatives 
• Track record of process improvement and documentation
• Proven track record of successful program and project management in a technology-driven environment.
• Proven financial and analytical skills
• Strong leadership skills with the ability to motivate and guide cross-functional teams.
• Excellent communication and presentation skills, both written and verbal., with the ability to present complex information clearly and concisely to multiple audiences and levels of management
• Ability to adapt to a fast-paced and dynamic work environment.

Preferred Qualifications

•  Experience in property management or real estate technology 
• Experience working in management consulting

#LI-Remote

Flexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company recharge days for work-life balance.

Comprehensive medical, dental, and vision coverage, including fertility benefits, available for eligible employees and their families.

HSA/FSA options and employer-paid disability benefits provided for eligible employees.

Access to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security.

Wellness initiatives promoting physical and mental well-being, access to an onsite gym at HQ, mental health resources, wellness challenges, and employee assistance programs.

Family-centric leave policies supporting new parents during significant life events.

Entrata Cares programs offering opportunities for volunteerism, charity events, and giving back to our community.

Exclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits.

Access to the Entrata apparel store for discounted branded merchandise and apparel.

But members of the Entrata team aren't just intelligent and ambitious, they're the living embodiment of another core Value: "Teamwork and Collaboration." Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.

It's a great place to work! Will you join us?