Program Manager - Oncology

Thank you for considering a career at Bon Secours!
The Oncology Program Manager implements key strategies and initiatives for the Oncology Service Line with a focus on cross-departmental workflows, analytics, programmatic growth and development and revenue cycle optimization. This role works closely with members of hospital and medical group leadership and serves as the primary oncology liaison to the Bon Secours Medical Group. This role directly oversees all clerical members of leadership as well as front office leads. Areas of oversight include medical oncology, surgical oncology, radiation oncology and infusion.
Essential Job Functions

• Researches, evaluates, designs and implements new workflows and opportunities for process improvement, efficiencies and growth in collaboration with members of hospital and medical group leadership as well as front-line staff.

• Develops and fosters effective collaboration and communication between staff, departments, leadership & physicians to ensure an integrated approach to enhancing and developing services for oncology.

Develops and maintains data analytics from a programmatic perspective, to include benchmarking with oncology specific standards.

• Reviews and reports on financial performance within areas of oversight; collaborates with clinical partners, Ensemble, RC Billing and other key stakeholders for revenue cycle optimization.

• Serve as the primary oncology liaison to BSMG and represents or delegates attendance for required BSMG meetings or work groups; responsible for completing or delegating deliverables from BSMG for the oncology service line.

• Assists with the development of annual plans for continued growth in patient volume; partners with director and finance department to develop program budgets.

Proactively develops business by building positive relationships with referring and potential referring physicians.
Collaborates with BSMG & BSMH in developing policies for oncology service line.
Directly oversees clerical leadership as well as front office leads to include development and coaching; guides and supports clerical initiatives and helps foster relationships between clerical leaders and other teams.
Leads regularly scheduled meetings with direct reports, quality leadership, oncology financial services leadership, physicians and key staff.
Fulfills position responsibilities and expectations by coaching, developing and empowering direct reports. Manages and supports clerical leadership in a manner that promotes collaborative and compassionate patient care and cross-departmental relationships.
Assumes additional administrative duties and competencies at the direction of the Director of Operations and may assume additional duties in the absence of the Practice Administrator/Manager and/or Director.
This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job related duties as required by their supervisor, subject to reasonable accommodation.
Employment Qualifications
Education Qualifications:
Bachelors required
Specialty/Major:
Preferred degree fields would be Healthcare Administration, Business Administration, Public Health Administration or a related field.
Preferred Education:
Masters Preferred
Specialty/Major:
Preferred degree fields would be Healthcare Administration, Business Administration, Public Health Administration or a related field.
Other Knowledge, Skills and Abilities Preferred:
Acute and/or Ambulatory Care skills preferred
Bon Secours is an equal opportunity employer.
Many of our opportunities reward* your hard work with:

• Comprehensive, affordable medical, dental and vision plans
• Prescription drug coverage
• Flexible spending accounts
• Life insurance w/AD&D
• Employer contributions to retirement savings plan when eligible
• Paid time off
• Educational Assistance
• And much more

*Benefits offerings vary according to employment status
Scheduled Weekly Hours:
40
Work Shift:
Days (United States of America)
Department:
Administration - St. Francis Cancer Center
All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health - Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com.