Program Assistant

Wayfinder Family Services ensures that children, youth, and adults facing challenges always have a place to turn.

Wayfinder is committed to advancing IDEA (Inclusion, Diversity, Equity, and Accessibility).

Wayfinder believes inclusion, diversity, equity, and accessibility are essential to our excellence and our mission's execution. We value differences in the pursuit of inquiry and knowledge, mutual understanding, respect, trust, transparency, and cooperation. We are committed to creating a diverse and welcoming workplace that reflects the diversity of the communities we serve and includes individuals with diverse backgrounds and experiences. Individuals of color, women, LGBTQIA+, veterans and differently-abled persons are encouraged to apply.

In exchange for your talent, Wayfinder offers an excellent benefits package, which includes the following:

• This role is eligible for Public Service Loan Forgiveness (PSLF)
• Competitive salary - Sign-on bonus for eligible roles
• Education Reimbursement Program
• Robust training opportunities: Shared Core Practice Model, Trauma-Informed Care, Evidence-based Practices
• Clinical Supervision for licensure

Compensation:

• In accordance with California law, the expected salary range for this position is posted with this position.  The actual compensation will be determined based on experience and other factors permitted by law.

Program Assistant

Part Time 16-24 Hours/Week

Bilingual English & Spanish Required

Role Summary:

This position provides a wide variety of administrative and staff support services at a program level. The Program Assistant performs a specialized administrative role. The Program Assistant uses judgment based on experience to evaluate situations and develop solutions and works to achieve assignment outcomes.

On an as needed basis, provides a welcoming, safe and nurturing environment for children in a play care setting. 

Duties and Responsibilities:

• Responsibilities are complex in nature and require some independence.
• Supports program in collection/distribution of data, communications, coordination of meetings and materials, tracking financials and preparation of reports.
• Assists with monthly program status reporting and invoice preparation.
• Updates and maintains program lists and databases.
• Budget tracking (program specific).

• Accounts for a variety of documents for tracking purposes, telephone inquiries, training events, purchasing/returns and generates reports as necessary by program.
• Takes initial phone inquiries from caregivers, referral sources or program partners regarding programs.
• Interviews prospective program participants prior to meeting with a social worker or case manager as necessary by program.
• Assists in the coordination, organization and logistical support of ongoing groups and program activities such as arranging meeting space, confirming attendance and providing additional support as needed.
• Collects/acquires all paperwork not provided during consultation (program specific)
• Collects ongoing paperwork not provided during visits (program specific)
• Files court documents.

Qualifications:

• Valid CA Driver License with a minimum of two (2) years good driving history and must be approved by the agency’s insurance carrier to drive agency vehicles.
• Knowledge of Microsoft Access and PowerPoint preferred.
• Must be proficient in Microsoft Word, Excel, Outlook, Publisher and data entry.
• Minimum keyboard skills of 55 WPM.
• Mastery of the English language including the ability to edit and ensure grammatical correctness of written materials in English.
• Required to communicate effectively both verbally and in writing with supervisors, employees and the public.
• Strong listening skills.
• Demonstrated patience and flexibility when working with children.
• Must demonstrate a working ability with basic filing systems, computers, and use of office equipment.
• Ability to relate and work with persons of diverse culture and/or economic background.
• Must be able to lift 30 lbs.

Employee Wellness & Safety

Wayfinder is committed to creating an environment where employees and clients are safe. To meet this goal, we ask that employees be fully vaccinated (including boosters, where applicable) against the COVID-19 virus as a condition of employment. All staff must demonstrate evidence of complete vaccination, including booster, on or before their employment start date. Wayfinder will consider requests for exemption based on religious beliefs or medical accommodations. Wayfinder requires a thorough background screening process, including fingerprinting and a health screening.

Trauma-Informed Care

Wayfinder practices Trauma-Informed Care (TIC) principles which recognize the signs, symptoms, and widespread impact of trauma. Employees integrate the knowledge of Trauma-Informed Care into policies, procedures, and practices to prevent re-traumatization which promotes the healing of families, youth, individuals, and communities.

Wayfinder is an Equal Opportunity Employer.

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