Program Assistant - 61069977

Salary: $31,561.00 - $58,393.00 Annually
Location : Charleston County, SC
Job Type: FTE - Full-Time
Job Number: 162339
Agency: Department of Children's Advocacy
Division: Guardian ad Litem
Opening Date: 03/01/2024
Closing Date: 3/17/2024 11:59 PM Eastern
Agency Specific Application Procedures:: All applicants must apply online.
Class Code:: AH30
Position Number:: 61069977
Normal Work Schedule:: Monday - Friday (8:30 - 5:00)
Pay Band: Band 4
Hiring Range - Min.: $31,561.00
Hiring Range - Max.: $44,977.00
Opening Date: 03/01/2024
EEO Statement: Equal Opportunity Employer
Veteran Preference Statement: South Carolina is making our Veterans a priority for employment in state agencies and institutions.
Job Responsibilities
Are you an experienced professional looking for new opportunities to further your career? The South Carolina Department of Children's Advocacy is seeking a hardworking and dependable candidate just like you to apply! This position will offer great benefits with the state, including 15 days of annual and sick leave per year or more depending on applicable state service.
Responsibilities of the Program Assistant:
The Program Assistant is responsible for the daily office functions including clerical duties, answering telephones, filing, distribution of mail, greeting volunteers and visitors of the office, database entry and case file maintenance of a county office under program guidelines. Make initial contact with potential new volunteers and set up interviews as required. Assist with volunteer continuing education trainings and volunteer appreciation/recruitment events. When appropriate staff or volunteers are not available, the Program Assistant will be assigned and responsible for casework, court preparation and court attendance for up to 5 cases. Must operate in accordance with the best practices and policies of the Cass Elias McCarter Guardian ad Litem Program. The job duties of this position include but are not limited to the following:

• Function as support staff to include all administrative duties required to maintain the efficient and productive operation of the county office under the supervision and support of the Program Coordinator II.
• Assist with maintaining accurate child and case specific information in the ETO database. Coordinate the receipt of monthly monitoring reports (MMR) and input data into the ETO database while maintaining a tracking system of MMR received.
• Assist with uploading court documents, monthly monitoring reports and other case documents to the corresponding case file on the shared drive. Provides assistance with the maintenance of case files as needed.
• Perform administrative functions for the county office that promote effective and efficient achievement of program goals and objectives. Maintain confidentiality related to HIPAA guidelines.
• Perform direct child advocacy as the court appointed Guardian ad Litem when it has been determined that there is an inadequate pool of volunteers to serve in this capacity.
• Assist with the coordination of continuing education trainings and volunteer appreciation events; assist with the recruitment of new volunteers.
• Handle special projects as assigned.

Minimum and Additional Requirements
Minimum Requirements:
High school diploma or equivalent plus two (2) years administrative experience, or an associate degree plus one (1) year of administrative experience. A Bachelor's Degree or higher with related training maybe substituted for experience.
Additional Requirements:

• Computer literate in applications to include Microsoft Word, Excel and Outlook. Experience with data entry, strong organizational and time management skills are essential.
• Strong written and verbal communication skills. Ability to exercise judgment and discretion concerning confidential information and case management.
• Ability to establish and maintain effective working relationships with volunteers, co-workers, and partner agencies.
• Ability to perform multiple tasks, prioritize, schedule and organize are required. Ability to interpret and apply policies and procedures.
• Employee will be required to attend state staff meetings and staff development trainings. Extensive travel required within the state. Must have a valid South Carolina driver's license.

Applicants indicating college credit or degree(s) on the application will be required to bring a copy of college transcript to the interview. A copy of the transcript may also be uploaded as an attachment to the application, if required by the hiring department or if desired by the applicant. Please note that some areas of the Agency may require an official, certified copy of the transcript prior to hiring or within a specific timeframe required by that area, after hiring. Failure to produce an official, certified transcript may result in not being hired or termination.
Additional Comments
The Department of Children's Advocacy is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy childbirth or related medical conditions, including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.
Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.
Benefits for State Employees
The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.
Insurance Benefits
Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.
Retirement Benefits
State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.
Workplace Benefits
State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.
Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.
01
Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. A resume will not be accepted or reviewed to determine if an applicant has met the qualifications for the position. I have read and acknowledge the above statement.

• Yes
• No

02
Do you have at least a high school diploma or equivalent plus two (2) years administrative experience, an associate degree plus one (1) year of administrative experience or a bachelor's degree or higher with related training that may be substituted for experience?

• Yes
• No

03
Please briefly describe your experience as it relates to this position.
04
Do you have experience with applications to include Microsoft Word, Excel and Outlook, as well as data entry, strong organizational and time management skills?

• Yes
• No

05
Do you possess the ability to perform multiple tasks, prioritize, schedule and organize, as well as the ability to interpret and apply policies and procedures?

• Yes
• No

06
Do you possess a valid Class D driver's license, or if you do not already have one, do you have the ability to obtain a Class D driver's license?

• Yes
• No

Required Question