Address
Form of work
SalaryDuties
Serves as liaison between Chief of Surgery and professional staff, clerical staff within the Service, and administrative/clinical offices in the hospital that include the Office of the Director, Chief of Staff, Medical Service, Pathology and Laboratory Medicine Service, MAS, Human Resources Services, Fiscal Service, etc. Manages incoming, outgoing correspondence for surgery service and ensures dissemination and appropriate routing. Logs in/out correspondence, to include HR actions and requests for tracking purposes. Ensures correspondence meets required facility standards. Responds to inquiries from facility staff, NSO (National Surgery Office), VISN and congressional staff. Obtains information from appropriate staff members and prepares responses or follow-up to ensure a response is made in a timely manner. Also acts as liaison between the University of South Carolina, School of Medicine and the Department of Surgery, Ophthalmology, Orthopedics and Anesthesiology at Richland Hospital. Must have solid knowledge of multiple systems and current computer technology.
Performs administrative duties supporting the Chief of Surgery and other staff within the surgery service line. The incumbent is familiar and has knowledge of VA regulations, local Medical Center Memoranda/policies and standard operating procedures. Has knowledge and understanding of VA medical care, priorities of care, release of information and basic knowledge of NVCC/Fee/Choice process. Must be capable of answering questions of administrative nature with authority or know the proper authority to contact for desired information. Prepares a variety of formal/informal materials and documentation such as meeting agendas, documenting minutes, informational packets/handouts, meeting invitations and notifications, etc. Tracks and follows up on meeting action items to ensure all necessary actions are completed.
Serves as the Records Liaison Officer subject matter expert identifying and resolving issues regarding to the creation of records, filing and record retrieval and disposal in accordance with regulations. Advises personnel of priorities, implementation plans, restrictions and other limitations to ensure compliance with the Federal Records Act of 1950.
Functions as the Personal Identify Verification (PIV) Sponsor and Talent Management System (TMS) administrator in collaboration with the Chief of Surgery Service and the Administrative Officer of Surgery Service. Incumbent generates reports to ensure staff compliance with mandatory facility and Agency training requirements. Tracks and monitors staff compliance, provides customer service and technical assistance to staff maneuvering TMS.
Keeps the Chief of Surgery and the surgical service personnel informed of changes in regulations and policies that affect the service and must relay instructions, both oral and written from superiors to subordinates. Must be conscientious regarding the confidentiality of material that will be handled. Practical knowledge of an extensive body of the organization's rules and regulations governing confidentiality, including but not limited to the Privacy Act, HIPPA, the Freedom of Information Act (AOIA), and 38 U.S.C.7332 governing the release of records.
Performs other duties as assigned.
Work Schedule: Monday - Friday, 8:00am - 4:30pm, Subject to change based on agency needs.
Telework: Not Authorized
Virtual: This is not a virtual position.
Position Description Title/PD#:Program Support Assistant/PD01344A
Physical Requirements: The work is normally sedentary, but includes some walking, standing, bending, and carrying of light items.
The first 75 candidates will be reviewed for qualifications and those eligible will be considered for referral to the selecting official. Additional candidates will be referred based on hiring needs and/or Hiring Manager request.
Requirements
Conditions of Employment
- You must be a U.S. citizen to apply for this job
- Subject to a background/suitability investigation
- May serve a probationary period
- Selective Service Registration is required for males born after 12/31/1959
- A complete application package; Resume, Transcripts, etc.
- Selected applicants will be required to complete an online onboarding process
Qualifications
Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: duties involving many related and unrelated sequential steps, processes, and methods. This requires prioritizing duties, recognizing differences in situations, making appropriate decisions and selecting the correct course of action. Knowledge of policies of the Department of Veterans Affairs and Health Care Center to review outgoing correspondence to ensure conformance, review incoming issues which may affect staff and take appropriate action, provide background material when responding to phone inquiries or correspondence as well as arrange meetings and appointments. Knowledge of office functions to screen telephone calls and visitors, prepare and review correspondence, and perform other administrative work of the organization. Extensive knowledge of the Privacy Act and HIPPA requirements, and ability to discreetly handle confidential personnel and medical information to monitor release of medical information. Ability to interpret and apply regulatory and procedural requirements in order to process unusually difficult and complicated transactions.
There is no educational substitution for the GS-06 level.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
There is no educational substitution for the GS-06 level.
Additional information
A supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.
The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be well-qualified, applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors if applicable, and must be proficient in most of the requirements of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website which can be found at https://www.opm.gov/.
Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.
This job opportunity announcement may be used to fill additional vacancies.
If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.
Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.
For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.
Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.
It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
Documents Accepted:
- Cover Letter
- DD-214/ Statement of Service
- Disability Letter (Schedule A)
- Disability Letter (VA)
- Other (1)
- PCS Orders
- Performance Appraisal
- Professional Certification
- Resume
- Separation Notice (RIF)
- SF-15
- SF-50/ Notification of Personnel Action
- Transcript
Documents Required:- Resume
Please review the above list(s) to ensure you have included all necessary documents required for your application.Not every applicant will require the same documents, therefore it is the applicants responsibility to ensure that their application package includes all necessary documents to determine qualifications and eligibility for appointment, such as a copy of your SF-50, transcript, ICTAP/CTAP documentation (for displaced Federal employees).You will not be contacted for additional information. Applicants will be deemed ineligible if supporting documentation is not submitted.
Veterans' Preference: Since the Direct-Hire Recruitment Authority is being used, traditional Veterans' Preference rules do not apply. Qualified veterans will, however, be given full consideration for this position.
Applications are accepted online. Applying online will allow you to review and track the status of your application.How to Apply
All applicants are encouraged to apply online.
To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section. The complete application package must be submitted by 11:59 PM (EST) on 03/01/2024 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12301237.
1. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.
2. Click Submit My Answers to submit your application package.
NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. To verify your application is complete, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the More Information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.
To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.Agency contact information
Juan Cruz
Phone
(860) 938-7296
Email
juan.cruz1@va.gov
Address
Columbia VA Health Care System
6439 Garners Ferry Road
Columbia, SC 29209
USNext steps
After the vacancy announcement closes, applicants are evaluated to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email.
Fair and Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
- Equal Employment Opportunity (EEO) Policy
- Reasonable accommodation policy
- Financial suitability
- Selective Service
- New employee probationary period
- Signature and false statements
- Privacy Act
- Social security number request
Required Documents
Documents Accepted:
- Cover Letter
- DD-214/ Statement of Service
- Disability Letter (Schedule A)
- Disability Letter (VA)
- Other (1)
- PCS Orders
- Performance Appraisal
- Professional Certification
- Resume
- Separation Notice (RIF)
- SF-15
- SF-50/ Notification of Personnel Action
- Transcript
Documents Required:
- Resume
Please review the above list(s) to ensure you have included all necessary documents required for your application.Not every applicant will require the same documents, therefore it is the applicants responsibility to ensure that their application package includes all necessary documents to determine qualifications and eligibility for appointment, such as a copy of your SF-50, transcript, ICTAP/CTAP documentation (for displaced Federal employees).You will not be contacted for additional information. Applicants will be deemed ineligible if supporting documentation is not submitted.
Veterans' Preference: Since the Direct-Hire Recruitment Authority is being used, traditional Veterans' Preference rules do not apply. Qualified veterans will, however, be given full consideration for this position.
Applications are accepted online. Applying online will allow you to review and track the status of your application.
This job is open to
Career transition (CTAP, ICTAP, RPL)
Federal employees who meet the definition of a "surplus" or "displaced" employee.
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Clarification from the agency
ALL US CITIZENS DIRECT HIRE AUTHORITY: This position is being filled using Direct-Hire Authority (5 CFR 337.201) for this occupation.
