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About TheraManager DocuTrac
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We are a behavioral health EHR and practice management software company with over 1,000 clients today. We provide EHR, practice management software, and RCM services to private practices, universities, clinics, municipal and state agencies, and hospitals throughout the US and limited international locations.
Overview and Responsibilities We are seeking a highly skilled and motivated Product Business Analyst to join our dynamic team. As a Product Analyst, you will play a crucial role in shaping the development and enhancement of our products, ensuring they align with industry standards, meet user needs, and drive business success. Your scope will encompass the entire product lifecycle, from ideation through launch, while ensuring seamless collaboration with various teams.
You’ll be successful in this role and help grow the company by:
- Requirements Gathering: Create and refine requirements (epics, user stories); proactively answer queries from designers and engineers, ensuring they have all they need.
- Documentation: Create detailed and clear documentation of product requirements, user stories, and acceptance criteria. Develop and maintain product documentation that complies with healthcare industry standards and regulations.
- User-Centric Design: Conduct user research, collect feedback through design reviews, and usability testing.
- Agile Development: Participate in scrum ceremonies and ensure agile methodologies are adhered to.
- Design Collaboration: Create lo-fi wireframes when needed. Collaborate with UX designers to ensure that healthcare products provide an optimal user experience for both healthcare professionals and patients.
- Testing: Be actively involved in test case planning. Conduct user testing and gather feedback to iterate and improve product features.
- Market Research: Conduct research and analysis to understand healthcare trends, regulations, and best practices to inform product development and customer needs.
- Stakeholder Collaboration: Work closely with sales, account management, and implementation teams to drive product success.
- Early Adopter Collaboration: Partner with early users to obtain feedback on the Minimum Viable Product (MVP).
- Other duties as assigned
Required
- Minimum 3 years of experience as a Product Analyst or similar
- Bachelor’s degree or equivalent experience
- Healthcare experience (behavioral health preferred)
- Experience in agile software development methodologies
- Excellent communication and interpersonal skills, with the ability to lead and influence cross-functional teams
- Ability to travel 10% of working time, may include overnight/weekend travel.
- Must reside in one of the following states: MD, PA, WV, CO, NY, WI, NJ, IA, GA, FL, OH, MN
- Authorization to work in the United States without sponsorship
- Assertive – willing to push back when necessary
- Highly autonomous and self-directed
- Ability to navigate the gray
- Intrinsic desire to improve healthcare
- Deep Understanding: Can delve beyond the surface to truly understand the problems that need solving
- Adaptability: Excels in a fast-paced, ever-changing environment, comfortable wearing multiple hats
- Technical & Business Acumen: Equipped with technical knowledge to understand "under the hood" intricacies and possesses the business savvy to align product strategies with company goals
- Communication Excellence: Capable of providing clear and proactive updates to stakeholders; adept at managing expectations
- Risk & Barrier Management: Proficient in assessing and mitigating risks; does not get deterred by barriers but identifies ways around them
- Customer-Centric: Ensures all actions and decisions are made with the customer's best interest in mind
- Strategic Thought: Capable of aligning with company vision, thinking long-term, and innovatively approaching problems
- Self-Awareness & Development: Regularly seeks ways to grow, self-reflects on areas of improvement, and understands one's strengths and weaknesses
- Collaborative Spirit: Embraces the importance of cross-functional collaboration and works harmoniously with varied teams
TheraManager provides health insurance, dental insurance, and voluntary participation in a 401k. We also offer PTO and work-from-home flexibility. You’ll get to work with purpose-driven people dedicated to the mission of making mental health and behavioral health care better and more accessible through technology enablement and technology-enabled services. Our aim is to help clinicians provide and for people to receive the best possible care.
