Must be knowledgeable, approachable, efficient, energetic, thoughtful and detailed. This position is responsible for demonstrating genuine hospitality by welcoming, creating rapport and delivering a consistent exceptional dining experience.
Essential Duties and Responsibilities include, but are not limited to the following;
- Smiles and greets members by their names whenever possible; makes self-introduction and ensures proper table setup.
- Informs members/guests of daily specials, takes orders for food and drinks and inputs into point-of-sale (POS) system.
- Gauges timing of food delivery to ensure members orders are prepared correctly and appropriate food temperatures are met without rushing or causing undue delays.
- Checks tables frequently to determine if diners have any needs or requests including drink refills, additional bread, butter, desserts, coffee, etc.
- Maintains tables in a neat and orderly manner and cleans as necessary.
- Opens and closes side work to ensure that everything is prepared for efficient service.
- Assists other Servers to ensure that all diners have an excellent dining experience.
- Requests members’ unit number and presents check for signature as necessary.
- Responsible for all member checks and charges with his/her section.
- Thanks members and guests as they exit and invites them to return again.
- Communicates with members, co-workers, management and the general public in a courteous and professional manner.
- Conforms with and abides by all regulations, policies, work procedures and instructions.
- Exhibits and maintains a professional demeanor and grooming standards to reflect a positive image.
- Performs other duties as assigned by the General Manager and Food and Beverage Manager.
Knowledge, Skills and Abilities:
- Must have excellent customer service and interpersonal skills.
- Serving experience required.
- Must be knowledgeable of all food items on the menu, their descriptions and ingredients.
- Must be knowledgeable of wine and liquor offerings.
- Previous club experience preferred.
- Ability to verbally communicate well in English and in writing.
- Ability to understand and carry out verbal and written instructions in English.
- Ability to interact professionally and maintain effective working relationships with superiors, co-workers and members.
- Must be able to multi-task and work in a fast-paced environment.
Education and/or Experience:
High school diploma or general education degree (GED); one year related experience and/or training; or equivalent combination of education and experience.
Language Skills:
Ability to communicate well in English. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to effectively present information one-on-one to members and guests.
Computer Skills:
To perform this job successfully, an individual should be proficient with point-of-sale (POS) electronic ordering system.
Certificates, Licenses, Registrations:
Serve Safe Food Handler certificate.
Job Types: Full-time, Part-time
Pay: $19.24 - $23.17 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Food provided
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Restaurant type:
- Casual dining restaurant
- Upscale casual restaurant
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Ability to Relocate:
- Boca Raton, FL 33431: Relocate before starting work (Required)
Work Location: In person