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Form of workJob Description
Summary
To clean, stock and provide turn-down service for guest rooms to ensure cleanliness and guest satisfaction. Assist Lobby attendant in delivering guest request. Placing daily amenities, and picks up rooms when needed.
Essential Functions
Job duties include, although are not limited to:
- Provide turn-down service by partially removing and storing bedspreads, replenishing amenities, linens, and supplies and filling ice buckets as preferred by guest.
- Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces using cloths, mops, sponges, brushes, and/or cleaning agents.
- Strip and make beds, changing bed linens.
- Dust all furniture, pictures, drawers, window ledges, and shelves.
- Replenish amenities, linens, and supplies in guest rooms.
- Vacuum room, and empty trash.
- Sign for keys, retrieve, push to assigned rooms, and restock heavy cart. Visually inspect room for cleanliness and appearance and signify cleaning completion.
- Assist Lobby Attendant in delivering items requested by guest.
- Assist Lobby attendant in public areas as needed.
Internal Relationships
Reports to: Director of Housekeeping, Assistant Director of Housekeeping, Housekeeping Manager, and Housekeeping Supervisor.
External Relationships
Has regular contact with guest and other Housekeeping Associates
Qualifications
High school graduate or equivalent preferred.
Education/Experience Requirements
Previous experience preferred but not required
Physical Requirements
Sitting - Occasional
Walking - Frequent
Climbing stairs - Frequent
Crouching/Bending/Stooping - Frequent
Reaching - Frequent
Grasping - Frequent
Pushing/Pulling - Frequent – up to 100 lbs.
Near Vision - Constant
Far Vision - Constant
Hearing - Frequent
Talking - Frequent
Smell - Frequent
Lifting/Carrying(# lbs) - Frequent up to 50lbs
Travel- Never
The hospitality business functions seven (7) days a week, twenty-four hours a day. In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times.
Upon employment, all employees are required to fully comply with hotel rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate hotel rules and regulations will be subjected to disciplinary action, up to and including termination of employment.
