```Job Summary:```
Understanding of the critical balance between the administrative and clinic functions in the veterinary health care delivery system and the ability to coordinate and control programs and resources to achieve a balance.
- Ability to apply the specialized principles and practices of veterinary practice management in directing the daily operation of this practice, thereby allowing the practitioners the time necessary to carry out their profession.
- Knowledge of hospital procedures outlined in the employee manual as well as those that are implied (reasonable expectations).
- Requires ability in problem-solving - decisions involving veterinary expertise will be reserved for the practitioners.
- Demonstrates initiative and self-motivation to follow through on all responsibilities promptly. • Well-versed in business and accounting principles and knowledgeable about veterinary medicine (working knowledge of P&L statements).
- Knowledge of principles and processes for providing client and personal services. This includes client needs assessment, meeting quality standards for services, and evaluation of client satisfaction
. • Possession of strong organizational skills. • Regular attendance and punctuality are essential to fulfill the requirements of this position.
- Knowledge of the spelling and meaning of commonly used terminology of veterinary medicine to accurately record results of tests and file veterinary medical reports according to alpha, numeric, or subject matter headings.
- Understanding the implications of new information for both current and future problem-solving and decision-making.
- Ability to multi-task • Critical thinking - Understanding logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Communication Skills
- Strong communication, leadership and motivation skills. Ability to direct, guide and assist a group of individuals including effectively solving problems dealing with staff conflict to personnel issues and performance.
- Knowledge of principles and processes for providing client and personal services. This includes client needs assessment, meeting quality standards for services, and evaluation of client satisfaction.
- Excellent verbal and written communication skills. Possess exceptional interpersonal communication skills. • Knowledge of the structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar
- Requires active listening skills, giving full attention to what other people are saying, taking time to understand the points be made, asking questions as appropriate and not interrupting at inappropriate times.
- Requires telephone conversations and use of electronic mail
- Requires writing letters and memos
- Requires face-to-face discussions with individuals or team members Social Skills
- Ability to show unbiased judgment when managing people and make fair and just recommendations in regard to personnel issues and/or disciplinary action.
- Work well with all employees and ensure that your actions support the hospital, the doctors, and the practice philosophy.
- Ability to work independently on assigned tasks as well as to accept direction on given assignments.
- Monitoring/Assessing performance of yourself, other individuals or the practice to make improvements or take corrective action.
- Ability to adjust actions about other’s actions
- Teaching others how to perform a task and actively looking for ways to help others
- Being aware of others’ reactions and understanding why they react as they do.
- Requires dealing with unpleasant, angry or discourteous people Technical Skills
- Knowledge of software and Office programs.
In a professional setting, a Practice Manager often needs to fill in any gaps or lack of position to ensure the smooth functioning of the practice or organization.
Job Type: Full-time
Pay: $68,000.00 - $90,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
Schedule:
- Day shift
- Evening shift
- Weekends as needed
Supplemental pay types:
- Bonus opportunities
- Commission pay
Ability to Relocate:
- Norco, CA 92860: Relocate before starting work (Required)
Work Location: In person