Practice Front Office Administrator

Description:

At Mindfully, our mission is to promote and provide comprehensive, convenient access to quality mental health care that is affordable, progressive, and personalized. We are seeking a Practice Front Office Administrator to join our team and fulfill our goal of making mental healthcare more accessible. This is a rewarding position that supports the onsite foundation for growing our practice in Colorado. We are looking for an A player who has a friendly and warm personality, strong customer service skills, and a growth mindset. The ideal candidate has experience in healthcare and is energized by a dynamic role.

Pay rate: $25/hr.

Work Schedule:

· 25 hours per week; Monday, Wednesday, and Thursday, 10am-5pm. Friday, 10am-4pm.

· Occasional need to flex evening or weekend for special events.

Location: Denver and Longmont, CO

Main responsibilities:

· Front desk phone reception.

· Respond to phone calls, emails, and texts.

· Schedule clients in coordination with therapists

· Work independently and collaboratively with various departments.

· Support Clinical Director.

· Support Business Development in Colorado.

Skills:

· Exceptionally strong at client service, including difficult conversations.

· Track record of being able to build relationships (ideally with providers)

· Takes initiative.

· Comfortable with technology and working across systems (schedule clients, update records, etc.)

· Can work well independently and as part of a team.

· Motivated by the mission.

· Excellent time management.

· Eager to learn new operations and functions.

Requirements:

· Office management experience is preferred.

· Healthcare experience is preferred.

· Willing to commute to both sites – Longmont and Denver, throughout the week.

· Connected in the community is a bonus!

AssureCare® is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and internship. AssureCare® makes hiring decisions based solely on qualifications, merit, and business needs at the time. Furthermore, the Company will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship.

Requirements: