Job Description
Responsibilities:
· Practice Administrator monitors all operational workflows, develops process improvements, and initiates appropriate changes.
· Enhances operational effectiveness: emphasizing cost-containment without jeopardizing quality of care.
· Oversees all staff. The Practice Administrator should demonstrate excellent organizational skills and human resource management.
· Addresses staff issues and conducts employee performance reviews. The Practice Administrator is responsible for Human Resources activities of onboarding, credentialing, licensure renewal & related support. The Practice Administrator shall maintain and update all necessary employee records. The Practice Administrator shall conduct payroll administration, compliance, and benefit coordination.
· Ensures that our facilities are presentable and safe, up to all health codes and well organized. The Practice Administrator shall ensure steady workflow and uninterrupted service in our medical facilities. The Practice Administrator shall maintain inventory records and reports of supplies used throughout each department and office location.
· Demonstrates the ability to handle medical records discreetly and follow HIPPA regulations.
· Must be fluent in Excel and QuickBooks. Responsible for monthly account reconciliations, reporting, financial analysis and trends.
· Oversees bill payment, billing, banking, and accounting. The Practice Administrator will be responsible for creating a budget and monitoring all accounts payable and receivable. The Practice Administrator shall understand coding, billing, and collection data. The Practice Administrator shall ensure practice compliance with regulatory agencies governing healthcare delivery and the rules of accrediting bodies.
· The Practice Administrator maintains all records for contractors and vendors for their services, such as billing, legal and accounting services. Knowledge of accounting, data and administrative processes and principles are important. The Practice Administrator supplies management with invoices and all receipts.
· Maintains and updates all contracts negotiated, executed and signed by the President and CEO of NJPNI.
· Maintains and executes all lease reviews, negotiations, and makes recommendations for real estate lease management and creation of Sub-Tenant leases. Assures timely payment of all facility rent and other expenses.
· Responsible for strategic planning and marketing efforts (online marketing, business materials, and outreach).
· The Practice Administrator shall have excellent organizational and time-management skills and should have the ability to multi-task and perform well in stressful situations. Communication skills are highly important.
· Works with the CEO on insurance contracts and provides management with monthly and annual reimbursement analysis.
· Coordinates with CEO and physician staff to develop and implement strategic planning design, coordinate, and implement announcements, meetings, fundraising advertising and marketing plans.
· Develop, updates, and implements NJPNI policies and procedures. Reviews, maintains, and modifies company practices, employee handbook and internal controls.
· Conducts regular meetings with departmental team leads to ensure growth and compliance throughout NJPNI.
· Liaison Functions: CEO, IT, Practice Attorney, Accountant, Sub- Tenants, Vendors, customers, and patients/ families.
· Performs additional duties as assigned.
· It is imperative that the Practice Administrator ensures compliance with current healthcare regulations, medical laws and high ethical standards.
Requirements and Professional Membership
· Proven work experience in medical practice management and administration
· Ability to multi-task and perform well in stressful situations
· Excellent time management and organizational skills
· Communication skills and a customer service orientation
· Master’s degree in related field
· Knowledge of medical terminology and common medical office Issues
· Maintains membership in MGMA
· Participation in Six Sigma
· Certification through the Professional Association of Health Care Office Management (PAHCOM) is desirable