Post Support Technician

We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we'll continue to create and deliver content that reflects the current and ever-changing face of the world.

The Post Support Tech will perform a variety of operational and technical functions in support of longform and short-form post production for domestic and international workflows. These services will encompass enterprise-wide marketing supply chain, process-building, documentation, workflow rollout, media prep, content ingest, delivery tasks, graphic support, finishing editing services as necessary, L1 support for all operational workflows and finishing workflows, media management for post and Avid storage-based workflows, as well as administrative functions for the Post Production Department.

• Provide L1 support for both remote and local editors, and Post Production staff
• Active development of workflow design in partnership with Post Management, Engineering and Workflow team
• Automation workflow - profile building and application support
• Onboarding to the VDI or virtual machine/cloud environment for Tech Ops and brand/client users
• Work with Engineering to properly troubleshoot and escalate technical issues
• Facilitate the finishing process supporting color-correction and audio mix
• Machine Learning/AI and Cloud Post (remote edit/graphics) workflows
• Media management support for Post workflows, as well as all enterprise brand marketing clients
• Finishing renders for snipes, program, and promo graphics
• In depth knowledge and familiarity of network "brand" look for short-form QC and delivery process
• Design and implement transcode workflows for upload to various delivery platforms
• Archiving content
• Close Caption and Subtitling encoding as necessary for deliverables
• Client satisfaction

Basic Requirements 

• At least 5+ years of experience in post-production or knowledge of editing and post processes
• Experience working with Avid Media Composer, Adobe Premiere, After Effects, and Photoshop, 3D applications such as Cinema 4D, Maya and 3ds Max and Interplay Access and Media Central CloudUX
• Ability to read audio/video scopes
• Experienced knowledge of video/audio codecs, file formats, camera formats and resolutions
• Knowledgeable in all Microsoft Office applications

Desired Characteristics 

• Strong Attention to detail and very organized
• Proactive. Self-starter.
• Ability to prioritize workload and work under pressure
• Ability and desire to learn new technology, trouble shoot issues, and train others
• Excellent communications skills and ability to interface with multiple departments, clients and vendors
• Experience with media management
• Knowledge with digital media file types and codecs
• Works independently while maintaining team culture

Additional Requirements:

This position has been designated as hybrid, generally contributing from the office a minimum of three days per week

NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

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