Police Records Technician

Make an impact:
Do you like making a difference in people’s lives? Are you a multi-tasker? Do you have high attention to detail? Are you dependable and professional? If so, the Salem Police Department is currently seeking to fill the position of Police Records Technician.
The Records Section of the Salem Police Department employs 15 Records Technicians and 3 Records Shift Supervisors. We provide support services to 200 sworn officers, administrative staff, and a variety of partner agencies.
Learn and grow:
Bring your desire to learn, and we will teach you all that you need to be a successful Police Records Technician.
What you will do:
Duties performed span the spectrum of clerical and customer service functions and are performed in a fast-paced environment that demands tasks be completed with attention to both timeliness and accuracy constraints.
Police Records Technicians perform a wide variety of tasks which include reviewing, approving, and routing police incident reports; entering and purging time sensitive information in the Law Enforcement Data System; entering citations into the records management system; reviewing records for public release; and imaging and indexing documents for retention. They also serve as the first point of contact with community members, assisting customers both on the phone and in person. The ability to communicate with our customers in both English and Spanish is a plus. Successful candidates generally have experience with or the ability to achieve proficiency with a wide range of computer software systems.
Additional information on job responsibilities:

• Process incident case reports including reviewing records for completeness and appropriateness, obtaining corrected information or incomplete information for case reports as necessary.
• Collate and distribute reports to various sections, divisions, and outside agencies according to established procedures
• Evaluate citations, police incident reports and related Police Records to determine what information is necessary to codify and enter information into the appropriate database
• Review and process requests for public records
• Provide front counter reception work; respond to a variety of inquiries concerning police record information

What can we offer you for all your hard work?

• Medical, dental, and vision coverage for you and your family.
• Paid vacation and sick time in accordance with City policies.
• Competitive pay.
• Employer-paid PERS contribution of 6%.
• Opportunity for voluntary pre-tax contributions to a 457b account.
• Health care and dependent care flexible spending accounts.
• Voluntary long-term care.
• Employee wellness program.
• Employee assistance program.
• Employee health clinic.
• Free, secure parking.
• Department gym available for employee use.
The City offers an excellent compensation and benefits package which can be found
• .
• Position schedule varies depending on need.

What are the minimum qualifications?

• Must pass pre-employment background check, and pre-employment drug testing (including marijuana).
• Must be able to work periodic overtime and a variety of 24-hour rotating shifts, including holidays, nights, and weekends.
• Must type 40 wpm with 95% accuracy
• High School Diploma / GED and post High School training in clerical, or business field, and experience.
• A minimum of 2 years of clerical experience involving accurate and confidential data review and computer operation in a busy office setting, OR any combination of experience and training that demonstrate possession of the knowledge, skill and abilities as listed, and ability to perform the examples of work.

Certifications/Licenses

• Typing certificate
• Criminal Justice Information System clearance and Law Enforcement Data System certification within 30 days of hire (clearance must be maintained throughout employment)
• Employees are required to apply/retain Notary Commissions after appointment and assist with notarizing documents

Preferred Qualifications

• Prior experience in law enforcement field
• Preference may be given to Bilingual candidates who demonstrate English/Spanish skills and candidates may qualify for a 5% bilingual incentive pay

What you will bring along:

• Motivated, mission-oriented, with a high level of integrity and personal ethics
• Willing to work off hours/shifts
• Prior customer service / law enforcement experience
• Experience reviewing the quality of work produces/submitted by others
• Experience working with a variety of computer programs and associated software

About us:
The Salem Police Department is the 4th largest agency in the State of Oregon. We are a full-service department to include many special teams. Our new facility is a 104,000 square foot building with many amenities for employees to include an indoor/outdoor breakroom, and a work-out room/locker room.
The City of Salem is the second largest City in the State of Oregon. Located in the lush Willamette Valley, Salem is the capital city of Oregon with a population over 170,000. Centrally located, Salem is 47 miles south of Portland and an hour from the Cascade Mountains to the east and an hour from the ocean beaches to the west. Salem is an exceptional community for living and working with exciting new and comfortable well-established neighborhoods and carefully preserved historic buildings.
A full-service City, Salem has eight primary departments:
Community Services, Finance, Fire, Enterprise Services, Legal, Police, Public Works, and Community and Urban Development Department. Several departments also have functional divisions within their department. The City has five labor unions and employs roughly 1,350 talented and dedicated staff members.
The Urban Renewal Agency and the Salem Housing Authority are separate municipal corporations. The Agency contracts with the City for services and the Authority is led by the Housing Administrator within the Urban Development department.
Where can I find out more about the position?
How can I apply?
The City of Salem invites individuals of all diverse communities and backgrounds to apply for our available job opportunities as we strive to provide the best service to everyone. The City of Salem is committed to providing equal employment opportunities to all and has a culture that values diversity, equity, and inclusion. We believe that by welcoming differences, encouraging new ideas and views, listening to, and learning from each other, we are better able to serve the community.
Hiring managers do not have access to view resumes as part of the application review process, please make sure to include how you meet the qualifications outlined in the class specification in your application.
Applicants that meet the minimum qualifications as outlined above but not selected for this position may be placed on an eligibility list, and candidates may be hired from the list. Eligibility lists are valid for six months. The City will send email notifications to eligible candidates about potential hiring opportunities so please ensure your email settings accept our system generated email notifications.
You may subscribe for automatic notification of job openings at the City of Salem through the Job Interest Cards – sign up today!