Police Records Specialist

Salary: $24.38 - $32.68 Hourly
Location : Beaverton Public Safety Center, OR
Job Type: Full time
Job Number: FY23/24-00852
Department: Police
Division:Police Records
Opening Date: 09/20/2023
Closing Date: 11/30/2023 11:59 PM Pacific
The Position
Are you interested in public safety? Do you enjoy a workplace where every day is a little different from the day before? Are your organizational skills second to none? Join the City of Beaverton as a Police Records Specialist!
We are looking for candidates with great attention to detail and accuracy, a strong understanding of privacy and confidentiality, excellent communication skills, and a commitment to public safety.
The Police Records Specialist answers phones, does data entry, and performs other clerical work for the Beaverton Police Department. You'll need knowledge of standard office software (word processing, spreadsheets) and equipment, basic understanding of civil and criminal laws, and strong customer service skills.
The Beaverton Police Department Record Division operates 24 hours every day, 365 days a year. Records Support Specialists must be able to work day, mid-day, evening, and overnight shifts, including weekends and holidays. Employees are compensated 8.6667 hours additional per month in lieu of holiday pay. Shifts are chosen by seniority after completion of probation. Shifts are chosen in the fall for the following year and rotate in January, May, and September.
A background investigation will be conducted prior to a job offer and the hiring process, including background investigation, will take several months.
This is a full-time, non-exempt, Beaverton Police Association-classified position. There are multiple vacancies.
Please click APPLY to submit your application via the City of Beaverton's online portal. You will need to fill out your work history and respond to several supplemental questions. A resume and cover letter are not required; please include all related experience in your work history and answer the supplemental questions completely.
Responsibilities

1. Support Police officers and other department employees: Assist officers, handle class, collect fees, manage mail, and assist with after-hours property releases.
2. File and database management: Use database systems such as LEDS and NCIC to query, confirm, clear, and locate critical items, including warrants, stolen vehicles, and criminal history. Maintain filing systems and databases, ensuring that confidential files are secure. Locate records in response to time-sensitive requests from officers in the field.
3. Police reports: Read, write, and organize police reports.
4. Public record requests: Process requests and ensure that protected information is not released.
5. Confidentiality: Handle sensitive information securely
6. File maintenance: Create, manage, and process files, logs, and records.
7. Monitoring: Use cameras to monitor building entrances and gates, as well as people in holding cells for safety, alerting officers to any concerns.
8. Sex offender registration: Register sex offenders on behalf of the Oregon State Police.
9. After-hours calls: Take after-hours calls for City of Beaverton services, including water and traffic. Contact on-call staff as needed.
10. General office and administrative tasks: Transcribe recordings, distribute materials, order office supplies.
11. Customer service: Provide consistent and positive customer service through problem-solving for internal and external customers. Provide information to external customers regarding city policies, procedures, and laws.
12. Additional duties are outlined in the classification.

Qualifications
Minimum Qualifications:

• High school diploma or GED, and
• Two years' office or clerical experience; or
• An equivalent combination of education and experience enabling the incumbent to perform the essential functions of the position.

Licensing and special requirements

• Law Enforcement Data Systems (LEDS) certification required within 30 days of hire.
• Criminal Justice Information Systems (CJIS) fingerprints must be completed and cleared prior to start date. Testing must occur within 30 days of hire to receive the CJIS certification.
• Ability to obtain Oregon Notary Public commission after hire.
• Ability to satisfy the requirements of a pre-employment drug screen.

The City of Beaverton is committed to supporting a culture of accountability, equity and inclusion for all, especially marginalized groups. We pledge to continue the ongoing, difficult and essential work needed to address institutional racism and historical inequities in all forms.
Beaverton is a diverse city, boasting a large population of qualified persons, including women, veterans, Black, Indigenous and people of color, persons with disabilities, generational groups, persons who speak many languages and are of diverse national origins.
Studies have shown that many candidates, especially women, are less likely to apply for a job if they do not believe they meet 100% of the hiring criteria. The city's talent acquisition goals include hiring the candidate who is best able to meet the performance objectives of the role. We therefore encourage persons with non-traditional skill sets and experiences to apply, even if you believe you do not meet 100% of the qualifications and hiring criteria described.
Compensation
Wage range: $24.38 - $32.68 hourly
Starting rate will be determined depending on relevant work experience as outlined in the Equal Pay Act. New hires who meet minimum requirements will start at step one. Higher steps may be offered to those who have additional years of directly related experience to the position within the posted wage range.
Total compensation package and benefitsIn addition to competitive pay, the city offers a wide variety of benefits to regular employees which make up an exceptional total compensation package.
The city pays the full retirement contribution to PERS including the employee portion; provides employees with an opportunity to participate in a deferred compensation retirement plan; makes available a public service loan forgiveness program and tuition reimbursement program; and offers excellent health, dental, vision and life
Additional benefits include excellent , PTO cash out options, wellness programs and incentives, a Health Reimbursement Account (HRA) VEBA with 3% employer contributions, an Employee Assistance Program (EAP) and bilingual pay premiums.
City of Beaverton Compensation Break Down
Gross cash compensationStarting stepStep 1Step 4Step 7Yearly salary$50,719.80$58,714.44$67,983.96
Estimated benefits paid by the city - non-cash compensationPublic Employees Retirement System fully-paid contributions for employee $2,662.79$3,082.51$3,569.16Medical & Dental - Max city contributions for employee +1 (dollar value)$25,181.88$25,181.88$25,181.88Health Reimbursement Account (HRA) VEBA; 3% contribution$1,521.59$1,761.43$2,039.52Deferred compensation account; 3% employer contribution$1,521.59$1,761.43$2,039.52No-cost Tri-Met public transportation pass (dollar value)$1,200.00$1,200.00$1,200.00Total estimated non-cash compensation - benefits$32,087.86$32,987.25$34,030.08Total salary and estimated non-cash compensation value$82,807.66$91,701.69$102,014.04
The City of Beaverton provides a generous benefit package, including excellent medical, dental, vision, and life insurance coverage; and employer-paid PERS retirement. Learn more about your options and employee-based benefits by clicking the link below.
01
This is a shift work position that operates 24/7. You will be required to work shifts that include nights, holidays and weekends. Are you willing to work non-traditional shifts including nights, holidays and weekends?

• Yes
• No

02
What is your highest level of education?

• High School Diploma or GED
• Some College
• Associate's Degree
• Bachelor's Degree
• Master's Degree or higher
• None of the above

03
How many years of experience do you have doing office or clerical work?

• Less than two years
• 2-3 years
• 4-5 years
• 6 or more years
• None of the above

04
Do you have LEDS certification?

• Yes
• No

05
Do you possess full professional proficiency to read, write and speak one or more of the city's priority languages (Spanish, Chinese, Vietnamese, Korean, Arabic, Japanese, Russian)?

• Yes
• No

06
If you answered yes to the question about languages, which of the City of Beaverton's priority languages do you speak, read, and write fluently?

• Spanish
• Arabic
• Korean
• Vietnamese
• Chinese
• Russian
• Japanese
• None of these

07
Describe your experience and training with angry, hostile or emotionally volatile customers. Describe techniques you have used or would use to achieve positive resolutions to sensitive situations.
08
This is a fast-paced office position that requires multi-tasking, operating a police radio, multiple computer programs, and time sensitive situations. Please describe your office experience and how you manage tasks.
09
In lieu of a cover letter, please share why you're interested in this position and how your life or work experiences have prepared you for this role.
Required Question