- Monitor and evaluate the safety of each employee and/or driver on a daily basis
- Manages, assigns and supervises pickups and deliveries to employees in the area to ensure proper utilization of employees, equipment, loading and unloading while meeting OD and customer expectations
- Manages all driver work schedules and time off request
- Closely works with the Operations Manager/Ast. SC Manager and/or Service Center Manager to ensure alignment in meeting daily/weekly/monthly and yearly business objectives
- Provide analyses, suggestions and ideas for the improvement of operations within the shift, department and facility
- Complete the various company and government forms utilized in freight movement such as shipping manifests, freight bills, inter-terminal movement forms (ITM's) and exception forms
- Constantly uses OD’s proprietary technology system permitting consistent monitoring of shipment locations as freight moves through the various terminals while communicating continuously throughout the day with drivers/associates, customers and team members verbally and through other computer operating systems
- Provides positive and constructive feedback to employees on a continual basis regarding ROI, MPH, Stops Per Hour, return shipments, missed shipments, delivery/Pick Up errors, overall productivity, etc. This also includes handling disciplinary action as needed at the discretion of the supervisor
- Ensure compliance with local state, federal, federal safety regulations, as well as OSHA compliance, and DOT compliance
- Ensures that pickups and deliveries are made to minimize missed pickups while working within DOT hours of service regulations
- Schedules Pick Up and deliveries to ensure freight arrives back at the service center to meet schedules
- Operates AS400 system, BLU system, DYMS, ERSI and any other computer/internal freight monitoring systems used within the company to monitor freight movement
- Ensures, when practical, that shipments are head loaded or through loaded to destination at initial Pick Up
- Conducts shift meetings as needed
- Make quick and informed decisions based on the schedules and communicates schedule to affected employees
- Inspects working conditions of tools and equipment needed for safe operation within the area and directs the correction of any improper or adverse condition that exists
- Comprehends and ensures compliance with company and government regulations.
- Works regularly scheduled shift as well as another shift/s as needed. Must be available to work depending upon customer Pick Up and deliveries scheduled
- Interacts with customers via phone and email
- High School Diploma or equivalent. Some College preferred.
- Bachelor’s degree preferred
- 2 years working operations experience preferably in the transportation industry
- Supervisory experience preferred
- Working knowledge of AS400, Microsoft Office, DYMS and BLU systems
- Knowledge of general DOT regulations
- Good verbal and written communication skills
As a Full Time member of our Family, you and your family are eligible to receive:
- Health, Dental & Vision Benefits
- Short Term & Long Term Disability
- Flex Spending Accounts
- 401(k) Retirement Plan
- Life Insurance
- Wellness Program
- Credit Union access, Vacation & Holiday
- “Birthday Holiday” who doesn’t love some extra attention on their Birthday?