Pharmacy Supervisor

Baylor St. Luke’s Medical Center is an 881-bed quaternary care academic medical center that is a joint venture between Baylor College of Medicine and CHI St. Luke’s Health. Located in the Texas Medical Center, the hospital is the home of the Texas Heart® Institute, a cardiovascular research and education institution founded in 1962 by Denton A. Cooley, MD. The hospital was the first facility in Texas and the Southwest designated a Magnet® hospital for Nursing Excellence by the American Nurses Credentialing Center, receiving the award five consecutive times. Baylor St. Luke’s also has three community emergency centers offering adult and pediatric care for the Greater Houston area. 

CHI St. Luke’s Health, now part of CommonSpirit Health formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health, has been serving our community since 1954. Operating 137 hospitals and more than 1,000 care sites across 21 states, making our services accessible to nearly 1 in 4 U.S. residents. We proudly provide a vast array of services that help us keep our community safe and healthy. 

We offer the following benefits to support you and your family:

• Health/Dental/Vision Insurance
• Free Premium Membership to Care.com with preloaded credits for children and dependent adults
• Care for Caregivers: Resilience Through Adversity is a series of sessions designed to help caregivers build their resilience and advance their mental well-being during these difficult times
• Flexible spending accounts
• Voluntary Protection: Group Accident, Critical Illness, and Identity Theft
• Employee Assistance Program (EAP) for you and your family
• Paid Time Off (PTO)
• Tuition Assistance for career growth and development
• Matching Retirement Programs
• Wellness Programs

The Pharmacy Supervisor is responsible for planning, supervising and evaluating the daily operations in the assigned inpatient pharmacy facility to provide pharmaceutical care activities and services in accordance with, established policies, procedures, standards and regulatory requirements. An incumbent ensures the provision of professional, effective, efficient, safe, and accurate medication distribution practices. Work also includes: responsibility for meeting financial objectives in labor, revenue and gross margins; evaluating department effectiveness; ensuring optimum staffing levels; overseeing the workflow of subordinate staff; meeting regulatory requirements and standards; and performing all pharmacist department activities, as necessary.

JOB DUTIES AND RESPONSIBILITIES

• Plans and evaluates the day-to-day operations of the department to meet the financial objectives in labor, revenue and gross margins.
• Oversees daily workload and ensures the department is adequately and appropriately staffed.
• Monitors labor budget/expenses, identifies variances and takes corrective action to remedy within designated scope of authority.
• Develops, in conjunction with manager, programs, policies and procedures to maximize pharmacy usage and enhance customer service.
• Ensures inventory control measures are being followed in accordance with department standards.
• Ensures staff are compliant with policies and procedures.
• May serve as the Pharmacy representative in management, administrative and/or interdisciplinary meetings.
• Handles customer service/provider complaints.
• Coordinates and oversees pharmacy aspects related to compounding and dispensing of drugs in accordance with medication orders issued by authorized medical care providers.
• Ensures the timely distribution of medications.
• Oversees pharmacist workflows and works with staff to create efficiencies.
• Supervises, instructs and mentors pharmacist staff, interns, residents, externs, students, technicians and non-pharmacy staff in the execution of duties and ensures adherence to policies and procedures in a positive, constructive and motivating manner.
• Responsible for hiring staff, performance management, and discipline of staff.
• Promotes education and development of team members.
• Orients employees and holds regular staff meetings to keep employees apprised of all matters relevant to successful job performance.
• Assists employees with complex/unprecedented/ambiguous matters, reviews elevated issues/situations and takes action consistent with assigned score of authority.
• Approves timecards; communicates performance standards and evaluates employee performance; counsel employees, and provides constructive feedback; develops additional mentors/preceptors from the specialty pharmacy team. Participates in the development and administration of the annual department budget.
• Identifies financial objectives relating to labor, revenue and gross.

Minimum Qualifications:

• Bachelors Degree or higher degree in pharmacy or a related field. Grandfathering of other degrees will be acceptable for employees hired prior to August 1, 2022.
• Four (4)+ years related experience OR one (1)+ year of supervisory or lead experience OR successful completion of a Pharmacy Administrative Residency.
• Experience in hospital pharmacy sterile processing and purchasing is essential.