Pharmacist- Operations Manager

Purpose:

Work with pharmacy Technicians, Pharmacists and other staff to execute all day-to-day requirements of running the pharmacy, including compliance. Liaison between Admin Team and Pharmacy operations/staff.

Reporting to this person:

Directly supervises employees in the Pharmacy and carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; keeping team on task and assisting as needed; addressing complaints and resolving problems.

Experience/Education:

· Management, Supervisory, Leadership

· Pharmacy Operations

· Computer Skills – Experience with IPS, Suite RX, Excel and Microsoft Suite is preferred.

Essential Functions:

· Maintains records of all transactions of the pharmacy necessary to ensure accurate control over and accountability for all drugs as required by applicable state and federal laws, rules, and regulations; ensures legal operation of the pharmacy, including meeting all inspection and other requirements of state and federal laws, rules, and regulations governing pharmacy operations.

· Type and fills prescriptions for pharmaceutical preparations and devices for patients; maintains accurate and detailed records of all prescription transactions, and submits appropriate claims for third-party reimbursement; consults with physicians and nurses regarding pharmaceutical questions;

Essential Functions (cont.) :

· Provide functional supervision to professional, paraprofessional, and support staff in their respective pharmacy, including training, assigning duties, conducting performance evaluations, and carrying out coaching, re-training, and corrective action as needed.

· Documents and reports medication errors including an action plan to avoid similar mistakes in the future.

· Compound medications for external and internal use (sterile and non-sterile) following proper procedures.

· Proper management of patient records and pharmacy files

· Maintain appropriate inventory on pharmaceutical and medical supplies

· Work in conjunction with physicians, nurses, other pharmacists, pharmacy interns, other staff, etc.

· Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals; Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue including assisting with growing the business; Conserves Organizational resources.

· Demonstrates knowledge of EEOC policy and HIPPA compliance requirements; Shows respect and sensitivity for cultural and other differences; Educates others on the value of diversity; Promotes a harassment-free environment; Supports affirmative action and respects diversity; Build and support a diverse workforce.

· Treats people with respect; Works with integrity and ethically; Upholds organizational values, policies, and reputation.

· Understands organization’s strengths and weaknesses; Analyzes market and competition; Adapts strategy to changing conditions.

· Observes safety and security procedures; Reports potentially unsafe conditions.

· Is consistently at work and on time; Ensures work responsibilities are covered when absent.

· Any and all other duties as assigned by Pharmacy Owner, Admin Team, or as circumstances dictate.

Essential Functions-Leadership:

· Problem Solving- Identifies and resolves problems in a timely manner. Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations with Administrative staff and general staff; Uses reason and discretion even when dealing with emotional topics.

· Leadership/Technical Skills- Pursues training and development opportunities; Strives to continuously build knowledge, skills, and relationships.

· Customer Service- Manages difficult or emotional customer situations; Responds promptly to Agency/customer needs; Solicits customer feedback to improve service; Responds to request for service and assistance; Meets commitments; Maintains confidentiality; Uses communication with staff to build a positive outlook in regards to customer and business needs, even in challenging situations and times of change.

· Oral Communication- Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Participates in meetings; Uses words to build other up and doesn’t speak negatively; Takes issues that need resolutions to the Administrative team for collaboration.

· Teamwork- Balances team and individual responsibilities; Exhibits objectivity and openness to other’s views; Gives and welcomes feedback; Contributes to building a positive team spirit; Inspires respect and trust; Leads by example.

· Adaptability- Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Monitors transition and evaluates results; Able to deal with frequent change, delays, or unexpected events with positivity.

· Delegation- Delegates work assignments; Gives authority to work independently; Sets expectations and monitors delegated activities.

· Leadership- Exhibits confidence in self and others; Inspires and motivates others to perform well; Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates’ activities; Is available to staff; Provides regular performance feedback both formal and informal; Develops subordinates’ skills and encourages growth; Solicits and applies customer feedback(internal and external); Improves processes, products, and services; Continually works to improve supervisory skills of self and other supervisors.

· Professionalism- Responds to and approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments; Looks for ways to improve and promote quality; Monitors own work to ensure quality.

Physical Requirements:

· Must be able to stand for up to 10 hours.

· Must be able to lift and push or pull up to 50lbs.

· Pick and pinch small tablets with fingers, and seize, hold, grasp or turn objects with hands.

· Perceive the size, shape, temperature, or texture of objects by touching with fingertips.

· See objects at close vision and be able to identify and distinguish colors.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Other skills and abilities include:

· Have typing skills of at least 30 wpm.

· Pass a drug test.

· Maintain information confidentiality

· Offer flexibility in work hour scheduling.

Hours:

Full-time employees work approximately 40 hours per week. Pharmacy hours are 8:30am-8pm. It is expected that all staff stay until all tasks for the shift/day/week are complete and be working at all times while on the clock/floor. On-call or afterhours work or assistance may be required. Must be available to answer your phone and help on-call staff with questions or emergencies as needed.

This Job Description does not constitute an employment contract and Mountain Care Pharmacy may exercise its employment-at-will rights at any time.

I have read and understand the above description and attest that I am able to perform the essential functions of the job, with or without a reasonable accommodation.

Mountain Care Pharmacy is an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Job Type: Full-time

Pay: $130,000.00 - $140,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• Day shift
• Monday to Friday
• No nights
• No weekends

Application Question(s):

• Please list 3 times you would be available to interview.

License/Certification:

• Pharmacist License (Required)

Ability to Commute:

• Boise, ID 83704 (Preferred)

Work Location: In person