Pet Sales Lead

Company Description

HonestPet is revolutionizing the pet adoption space, providing aspiring pet owners with a trustworthy platform to connect with qualified breeders and find their perfect furry companion. Our nationwide platform is committed to transparency, making the adoption process safer for pets, breeders, and new owners. HonestPet addresses key pain points in breeding, including finding loving homes, health tracking, sales, expense tracking, and logistics for pet transport.

More than just a website, HonestPet is building a community focused on information sharing and lifetime support for pet owners and breeders who share the value of breeding healthy, high-quality animals. Join our innovative startup and be part of redefining the pet adoption experience. If you have curiosity, passion, and a collaborative spirit, work with us to ensure that all furry companions are raised safely and find loving homes!

Position Description

Honest Pet is seeking an experienced and enthusiastic sales associate who is able to support our customers throughout the journey of finding their new best friend! As the first point of contact for our customers, the ideal candidate is friendly, knowledgeable, and able to help buyers navigate the pet adoption process. The sales associate will be expected to manage the initial interaction through to the point of adoption and consequently must be able to talk through all of the considerations of purchasing a pet.

As a rapidly growing startup with big plans to make the pet buying process easier for breeders and buyers alike, this is a great opportunity for hardworking self-starters to make a difference and grow within the company. Those who are proactive and thrive in fast-paced environments will excel within this role and will be rewarded accordingly.

Key Responsibilities:

• Engage with prospective customers via phone, email, and chat to understand their needs and preferences regarding pet adoption.
• Provide personalized assistance and guidance to customers throughout the pet selection and purchasing process
• Engage with breeders to find the right match for buyers
• Stay organized and effectively manage follow ups so all potential buyers have the necessary information and support to make the best decision.
• Maintain accurate records of customer interactions and all aspects of the sales process within our CRM.

Qualifications:

• At least 2-3 years of sales experience, ideally some experience building or operating an end-to-end sales process.
• Excellent follow-through and follow-up
• Excellent communication skills, both written and verbal, with the ability to engage and build rapport with customers effectively.
• Passion for animals and a strong understanding of different breeds and pet care preferred but not required
• Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple inquiries simultaneously.
• Startup or entrepreneurial experience is preferred.
• Ability to work remotely with demonstrated initiative, attention to detail and clear communication.
• Ability to use online communication tools such as a CRM software.
• Availability to work flexible hours, including evenings and weekends, if necessary to accommodate customer inquiries and sales opportunities.

Job Type: Full-time

Pay: $30,000.00 - $40,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Application Question(s):

• In 1-2 sentences, describe why you think you are a good fit for the role.

Work Location: Remote