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Form of workJob Description
Under general supervision of the Mgr., Asst Retail Services or Mgr., Retail Service, The Personal Banker works within established guidelines to perform sales and service activities and routine teller transactions. Successful performance of the work requires good knowledge of sales, member service policies and procedures, member management, and basic financial analysis. Responsibilities include direct contact with credit union members and staff regarding inquiries, product offerings and member referrals.This position also requires good knowledge of cash handling, balancing standards, referrals and sales of products and services. Perform duties related to member services and sales production, conducting member conversations; the Select Employer Groups development and business expansion; acts as a financial Advocate to members; and performs related work as assigned. This position will also complete standard teller transactions accurately and provide information on all products and services to members in a timely, courteous, and efficient manner.
Knowledge, Skills and Abilities:
- Cash Handling.
- Product Sales.
- Customer Services.
- Banking (Preferred, but not necessary).
- Spends minimum of 50% of the time assisting members with teller transactions.
From the beginning, we have helped our members fulfill their dreams. In 1940, Hughes Aircraft Employees Federal Credit Union was an idea born from a simple inconvenience: employees of the Hughes Aircraft Company were spending too much lunchtime driving downtown to handle their finances. So why not start a credit union, right there at the plant?
“I went to Mr. Hughes’ office in Hollywood and talked to his secretary Nadine. I gave her all the facts and Mr. Hughes said, ‘Sure. Start the Credit Union. Just keep my name clean. I don't want anything funny going on.’ I said, you can be sure of that. And Hughes Credit Union was born.”
- Lou Merandi, Credit Union Founder & Hughes Aircraft Chief Tool Designer, 1937-1981
In October 1940 a United States government charter was issued to establish the Credit Union. Each of the 12 founders deposited $5 to make the Credit Union's total assets $60. Membership cost 25 cents and the maximum loan amount was $200. We launched our name change to Kinecta Federal Credit Union in July 2001, after serving our members proudly as Hughes Aircraft Employees Federal Credit Union for more than 60 years.
As we continue to expand our position as a leader in the financial services industry our Kinecta name and logo represent our continued commitment to delivering unequalled value to the members-owners of Kinecta Federal Credit Union. Our promise: Every aspect of our organization, from our employees, to our communications, to our products and services, sets standards of excellence by remembering that our business is serving our members. And we’re committed to doing that better than anybody.
