People & Culture Manager

The People & Culture Manager is primarily responsible for managing and maintaining the overall employment process. Consultation regarding employee relations concerns including FMLA and LOA, and administration for the property. This position will be based in the New York area, and it is NOT a remote position. The candidate must be able to effectively multi-task, prioritize, utilize, and enhance processes to accomplish objectives in alignment with broader business objectives. The People & Culture Manager will report directly to the property General Manager.

 Key Duties and Responsibilities:

·         Understands and abides by all safety protocols.

·         Willingly embrace last-minute changes in direction and unexpected changes in the operational plan.

·         Performs other duties as assigned.

·         Provide People & Culture administrative support while ensuring effective communication.

·         Communicate effectively both in the written word and orally.

·         Have knowledge of all job descriptions and SOPS.

·         Provide Employee Relations recommendations to property leadership as needed.

·         Effectively manage data to support hotel processing of complete timely and correct payrolls.

·         Assist with posting property open positions and ensure updates are completed as positions are open and closed.

·         Electronically process new hire documents in accordance with internal policies, state, and federal laws.

·         Ensure each property has the necessary tools, resources, and training to facilitate effective onboarding and benefits administration.

·         Have a working knowledge of outside sources for recruiting efforts to assist the property in filling open positions in a timely manner.

·         Assist with any other projects or requests as assigned by Corporate.

·         Ensure that all hourly employee and management reviews are completed thoroughly and in a timely manner.

·         Ensure proper execution of the employee surveys and action planning process is implemented and executed.

·         Ensure properties are compliant with People & Culture Internal Controls.

·         Understand the business functions seven (7) days a week, twenty-four hours a day. In addition, this is a service-centric business, and customer service-focused atmosphere must always be projected.

·         Bachelor’s Degree (Four Year College or University) preferred: High School degree required.

·         Minimum three years of progressive Human Resources experience.

·         Must possess proven computer skills, including, but not limited to, Microsoft Office Suite. ADP Enterprise skills and ATS preferred.

Education and Experience:

·         SHRM-PHR/ HR Certification preferred.

·         Hospitality Experience required.

·         Ability to communicate effectively with the public and other Team Members

·         Ability to work within a diversified workforce.

·         Demonstrates a high degree of confidentiality and common sense.

·         Ability to work in a stressful environment and remain flexible to constant change.

·         Strong organization skills with attention to detail

·         Prior hotel experience preferred.