The Manager will manage and lead the employee coaches, to help connect new employees to resources (both internal and external) needed to succeed on and off the job. The Manager will track 90-day and 1-year rookie ratios and develop mentorship and other initiatives designed to increase employee retention during these critical periods. The Manager will work closely with the Learning, Development and Employee Experience Director (L, D& EX) to implement and improve new employee orientation (NEO) and other workforce readiness initiatives, including belonging and inclusivity/DEI efforts to ensure that new employees are given the training they need to understand the job and successfully integrate into the role for which they applied. This role willalso participate in or lead Employee Experience and Retention related projects as well as projects that connect with operational activities as required.
Job duties specific to this position:
Researches and recommends best practice experience and retention strategies, programs, and practices; leads/ assists in implementation of same
Coordinates employee recognition programs
Conducts employee listening sessions, stay and exit interviews; reports findings and recommendations to Director/Senior Leaders for implementation.
Facilitates leadership development (i.e. work to identify and promote high potential staff); identifies opportunities for emerging leaders to engage community leadership, volunteerism, contact for community organizations.
Provides regular reporting and analytics on current turnover patterns and proactively partners with the business to address greatest areas of need.
Review key industry trends and best practices on employee experience.
Develops engagement, DEI/Belonging and Inclusivity, and retention plans, programs, and initiatives that support organizational goals and strategy, in partnership with L, D & EX Director.
Acts as a change agent and promotes innovation and continuous improvement throughout HR and the organization.
Uses open communication and critical thinking skills during conflict resolution, problem solving, decision-making, coaching and other complex dialogues.
Develops annual goals and metrics for coaching function & staff, including turnover and retention.
Develops and supports Workforce Readiness program.
INDPRO
Qualifications: Ability to collaborate with all levels of the organization from executive management to
operations staff.
Ability to lead, guide, engage and motivate staff.
Action oriented with ability to breakdown complex issues into action steps, clearly articulate a
plan and execute effectively.
Excellent project management skills.
High level of emotional intelligence.
Excellent presentation/facilitation skills preferred.
Ability to take initiative and apply a sense of urgency around achieving results, building
consensus without creating prolonged processes.
Ability to analyze problems, plan resolution strategies, implement solutions and evaluate
outcomes.
Excellent interpersonal, presentation and communication skills, including listening.
Proficient in MS Office, and able to learn new software rapidly.
An equivalent combination of education and experience which provides proficiency in the areas of responsibility listed above may be substituted for the above education and experience requirements.
- Pay Range $78000 - $83000 / year
- Excellent medical, dental, prescription and vision insurance
- Disability coverage
- Tuition Reimbursement Program
- 401(k) Retirement/Pension Plans
- Discounted Gym Membership
- Free Loretto Health Clinic Visits
- Generous Paid Time-Off Accrual
- Fun events for employees
- Convenient locations with free parking
- Employee Coaches - to help you achieve life goals
- Diaper Assistance Program
- Opportunity for career growth and movement within 19 sites!