Address
Form of work
Salary```Overview```
We are seeking a dedicated and customer-focused Patient Services Representative to join our Therapy Department. As a Patient Services Representative, you will play a crucial role in providing exceptional service and support to our patients. If you have excellent communication skills, attention to detail, and a passion for helping others, we want to hear from you.
```Responsibilities```
- Greet and check-in patients upon arrival, ensuring accurate and up-to-date information
- Schedule appointments and manage the appointment calendar
- Answer phone calls and address patient inquiries or concerns
- Verify insurance coverage and obtain necessary authorizations
- Collect patient payments and provide receipts
- Maintain patient records and ensure confidentiality in accordance with HIPAA regulations
- Assist with administrative tasks such as filing, data entry, and scanning documents
- Collaborate with healthcare providers to ensure smooth patient flow and efficient operations
```Experience```
- Previous experience working with phone systems in a professional setting
- Familiarity with dental software such as Dentrix or Eaglesoft is preferred
- Knowledge of HIPAA regulations and ability to handle sensitive patient information with confidentiality
- Experience working as a medical receptionist or in a medical office environment is a plus
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Familiarity with electronic medical records systems such as Epic is beneficial
- Ability to handle high-stress situations calmly and professionally, particularly in an emergency room or dental office setting
At our company, we offer competitive compensation and benefits packages. Join our team of dedicated professionals who are committed to providing exceptional patient care.
Note: Please do not include any contact information such as email or phone number.
Job Type: Full-time
Pay: $18.92 - $22.78 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
Ability to Relocate:
- Niantic, CT 06357: Relocate before starting work (Required)
Work Location: In person
