Patient Scheduling Coordinator/Receptionist

McAllister Orthodontics is seeking a full time Scheduling Coordinator/Receptionist to serve patients in both our Fremont office and our West Omaha offices every week. In this role your smile will be the first impression to our patients, both in person and on the phone. This is a great role for someone who wants to be part of a fun, family-oriented team working in a fast paced environment. Required attributes and specific job duties include but are not limited to:

• Must be sincerely enthusiastic and friendly, have excellent customer service skills, and enjoy greeting people,
• Must be able to answer the phone with a smile.
• Must have Initiative to take on tasks during down time.
• Must be detail oriented with the ability to stay organized in a fast-paced environment
• Must be able and willing to commute to our Omaha and Fremont offices for patient days each week until we transition to Fremont and Omaha teams.
• Answer multi-line phone system, and assist patients with any scheduling or follow-up needs
• Answer chats through our website, social media and google business pages to guide prospective patients to the services they need.
• Must be able to stay focused and detail oriented in a waiting room/front desk environment that requires multitasking.
• Check and respond to messages through our main office email account
• Additional administrative responsibilities like sorting mail, scanning documents, sending and receiving faxes, etc.
• Computer proficiency is required (Word, Excel, Google Docs, Management software)
• Social media (Facebook, Instagram) proficiency is required
• Monday - Friday daytime hours (no evenings or weekends)

This is an excellent opportunity for someone who is an true team player, and who feels a natural inclination to help and serve people. An ideal candidate will be dependable and have a genuine passion for providing a great patient experience. Compensation will be based on interpersonal skills, organizational skills, and experience. Special consideration will be given to bilingual, Spanish-speaking candidates who can help us provide excellent care to the portion of our patient population that prefers communication in Spanish.

We offer a competitive benefits package including health insurance, matching 401k, paid time off, paid holidays, uniforms, bonuses and orthodontic care for employees as well as opportunities for continuing education, and advancement in the dental/healthcare field. If you feel like this job description was made for you, we can't wait to meet you!

Job Type: Full-time

Pay: $17.00 - $21.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Health insurance
• On-the-job training
• Paid time off
• Paid training

Healthcare setting:

• Clinic
• Dental office
• Private practice

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Application Question(s):

• Are you able and willing to commute to, and work in our West Omaha and Fremont locations multiple days each week?

Education:

• High school or equivalent (Preferred)

Experience:

• Medical or Dental receptionist: 1 year (Required)

Ability to Relocate:

• Omaha, NE: Relocate before starting work (Required)

Work Location: Multiple locations