Address
Form of work
SalaryWe are searching for compassionate and energetic individuals to join our team! We are seeking a Full-Time Patient Representative in our Gastonia office. Come play a part in changing the lives of patients every day and work for an organization that has consistently been named one of the area's Top Workplaces.
The ideal candidate has at least 1 year of customer service experience; medical office customer service is highly favored. Must have the ability to multi-task in a fast paced environment while ensuring excellent patient care. Must be able to work as part of a cohesive team, maintain accuracy and be dependable.
- Checks in patients; collects payments and verifies and/or updates insurance.
- Obtains proper insurance documentation and demographic information.
- Processes new patient paperwork and/or updated paperwork.
- Prepares for upcoming appointments.
- Explains insurance authorization to patients as necessary.
- Schedules follow up appointments as requested by physician
- Counts Petty cash and document on log.
- Complies with all our processes and HIPAA regulations.
- Applies our values in decision-making and interactions with all individuals.
- Promotes a positive work environment through effective teamwork.
- Health insurance experience is a plus.
Hours: Monday - Friday: 8am - 5pm
Providing Compassionate, Quality Care - Together!
Apply today!
Providing Compassionate, Quality Care - Together!
