This is a 0.8 FTE (64 hours per two week pay period) opening and is benefits-eligible.
M Health Fairview offers a competitive benefits package including medical/dental, 401k/403b with employer match, tuition reimbursement, and PTO. For details, please visit our benefits page by clicking here
- Registers and verifies insurance and demographic information with the patient according to established guidelines.
- Verifies patient insurance coverage, eligibility, contract group number, effective dates and coverage, correct insurance, and billing address.
- Informs patients of insurance coverage co pays or self-pay policy and documents in patient account for front desk staff.
- Monitors patient balances on patient accounts and informs patients of outstanding balances to ensure appropriate financial arrangements.
- Researches and facilitates patients questions and concerns according to established guidelines and procedures.
- Maintains knowledge of, and complies with, all relevant laws, regulations, policies, procedures, and standards.
- Actively participates in creating and implementing improvements.
- May occasionally answer in-coming calls from patients or internal team members to assist in patient care.
- Schedules appointments for patients with specified clinician according to scheduling guidelines, patient’s needs, and availability of clinician.
- High school graduate or equivalent
- Completion of medical terminology course or equivalent experience and education preferred.
Other Skills We Desire:
- Excellent customer service, public relations and communication skills
- Ability to prioritize and work with a fluctuation in workload while working independently
- Ability to adapt to change and engage in ongoing process improvement
- Flexibility to work at other sites is encouraged