Company

Henry Ford HealthSee more

addressAddressClinton Township, MI
CategoryRetail

Job description

Under general supervision, follows standard operating procedures and protocols for all Patient Registration activities including patient reception, face-to-face check in, preregistration, confirmation of insurance eligibility and cash collections. Performs new Patient Registration; updates registration and insurance information; responds to inquiries from all callers/customers. Advocates on the caller/customer behalf to ensure their needs are met. Acts as a welcoming front door for all callers/customers, instilling loyalty and anticipating needs, while providing efficient, effective customer relationship management. 

EDUCATION/EXPERIENCE REQUIRED:

  • High school diploma or G.E.D. equivalent required.
  • One (1) year of experience related to patient admitting, registration and/or insurance eligibility and verification in a hospital or medical office setting preferred.
  • EPIC training/experience preferred.
  • Insurance payor systems experience preferred.
  • ICD-10 medical terminology experience preferred.
  • Strong computer skills and working knowledge of Microsoft Office products.
  • Ability to meet or exceed core customer service responsibilities, standards, and behaviors effectively over the telephone, in person and in writing with patients, visitors and clinical/non-clinical staff.
  • Must be willing and able to instruct others.
  • Ability to perform a variety of tasks in a fast-paced environment with frequent interruptions.
Additional Information
Refer code: 9290970. Henry Ford Health - The previous day - 2024-05-20 14:02

Henry Ford Health

Clinton Township, MI
Jobs feed

FOOD SERVICE UTILITY (SEASONAL)

York State Department Of Labor

New York, NY

CASHIER (SEASONAL)

York State Department Of Labor

New York, NY

GRILL COOK (SEASONAL)

York State Department Of Labor

New York, NY

HOURLY SHIFT SUPERVISOR (FULL TIME)

York State Department Of Labor

New York, NY

Travel PACU Registered Nurse

Aya Healthcare

Lake Forest, IL

$2,526.21 to $2,751.56 weekly

Employee Transportation Driver - Rocky Mountain National Park

Xanterra Travel Collection

ESTES PARK, CO

Travel PACU Registered Nurse

Aya Healthcare

Price, UT

$2,172.45 to $2,362.05 weekly

Security Officer - Grand Canyon South Rim

Xanterra Travel Collection

GRAND CANYON, AZ

Service Technician

Perkinelmer

Gaithersburg, MD

Finance Systems Manager

Land O'lakes

Hills, MN

Share jobs with friends

Patient Registration Representative

Henry Ford Health

Clinton Township, MI

2 weeks ago - seen

Patient Registration Representative

Henry Ford Health

Jackson, MI

4 weeks ago - seen

Patient Registration Representative

Henry Ford Health

Detroit, MI

4 weeks ago - seen

Patient Access Representative - Registration - Full-Time (Days)

Surgeons Choice Medical Center

$31.7K - $40.1K a year

Southfield, MI

2 months ago - seen

Customer Service Representative - Patient Registration

R1

Saint Joseph, MI

6 months ago - seen