Patient Coordinator - Front Office

Twin Boro Physical Therapy (powered by PT Solutions) is seeking a dynamic individual that wants to exert their time management and organizational skills to help grow our Westfield, NJ Clinic.

OVERVIEW

As a Patient Coordinator, you should be able to use the aforementioned skills, coupled with a personable and compassionate personality, to provide timely services to patients while managing the day to day operations of the clinic.

Your Responsibilities as a Patient Coordinator

• Assist with daily operations of the practice while maintaining a professional and friendly environment
• Schedule and coordinate patient appointments based upon plan of care, patient satisfaction, and clinic efficiency
• Maintains office policies, procedures, and daily work flow
• Scan all necessary documents and patient paperwork
• Request for authorization and reauthorization for Commercial, Work Comp, and MVA patients utilizing the appropriate supporting documents
• Daily follow up on authorization requests including reports for authorization compliance
• Answer phones and work with patient and therapist on necessary elements of patient care
• Generate inventory records
• Ensure compliance with current healthcare regulations, medical laws and high ethical standards

What You Will Get

In addition to the standard benefit offering, you can expect to receive

• Competitive compensation with ability to earn performance-based incentives
• Professional development through strategic internal platforms
• Potential for career progression with a nation-wide company
• Fitness incentive, insurance benefits, employee assistance program, paid time off and extended illness bank

Skills

• Proven work experience of duties medical office rep. performs
• Knowledge of data and administrative processes and principles
• Excellent organizational and time-management skills
• Ability to multi-task and perform well in possibly stressful situations
• Communication skills and a customer service orientation
• Microsoft Office Knowledge

Expanding Access to Quality Care

At PT Solutions, we’re more than colleagues; we’re a tight-knit community united in our mission to expand access to quality care. Our commitment to you is evident in our industry-leading professional development opportunities. From ongoing evidence-based clinical education to dedicated mentorship opportunities and an APTA-accredited Orthopaedic Residency Program, we propel our clinicians toward excellence in physical therapy, occupational therapy, speech-language pathology, and athletic training.

As we aim to be the go-to rehabilitation provider, we seek committed professionals eager to join us in that mission. A career with PT Solutions is an opportunity to shape the industry and make a lasting impact.

Let’s go further together and transform care.Join the #PTSLife today!

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