Address
Form of work
SalaryNew, beautiful and modern dental practice located in West Peabody, MA is looking to add a personable, and energetic team member!
Check out more about our special practice at www.cdentalarts.com & @cDentalArts on Instagram.
PLEASE READ: Please submit a resume and a cover letter answering the question: Why do you think you would make a great fit on our team?
Applicants will only be reviewed if directions are followed.
Are you a versatile and compassionate professional with a passion for helping people, exceptional customer service, and a flair for marketing? Join our thriving dental practice as a Patient Care Coordinator/Receptionist, where you can play a pivotal role in providing top-notch patient experiences, managing front-office operations, and promoting our dental services.
As the first point of contact for our patients, you will play a crucial role in creating a positive and welcoming atmosphere. Your primary responsibility will be to provide exceptional customer service, manage patient inquiries, and ensure efficient office operations. If you are a motivated individual with excellent communication skills and a passion for delivering the best patient care, this opportunity would be for you!
As part of our team, you'll enjoy exciting benefits, including:
Dental Insurance - We care about the health and well-being of our team members. That's why we offer comprehensive dental insurance coverage, providing you and your eligible dependents with access to quality dental care.
Gym membership at LifeTime - As part of our commitment to your well-being, we offer a fully covered gym membership to help you maintain a healthy work-life balance and stay active.
Retirement Match - Plan for your future with confidence. We offer a retirement match program, helping you save for retirement and providing financial security down the road.
Quarterly celebrations - We believe in recognizing your hard work and celebrating our team's accomplishments. Enjoy quarterly celebrations and team-building events that bring us together to foster a positive and fun work environment.
Performance-based bonuses - Your dedication and contributions are valued, and we offer a performance-based bonus to reward your exceptional performance and dedication to our dental practice's success.
Continuing Education (CE) Courses - We believe in investing in the growth and development of our team members. You will have access to a variety of Continuing Education courses, enabling you to enhance your skills, stay current with industry trends, and further your career journey.
Uniform Allowance - We understand the importance of a polished and professional appearance in our industry. That's why we provide a generous uniform allowance, allowing you to maintain a consistent and well-presented image while representing our organization.
Key Responsibilities:
Patient Care Coordination: As a caring and friendly Patient Care Coordinator, you will be the welcoming face of our dental practice. You will excel in scheduling appointments, assisting patients with inquiries, and ensuring their comfort during their dental visits. Your compassionate approach will create a positive and reassuring atmosphere, putting patients at ease throughout their dental journey.
Receptionist Duties: Your organizational skills will shine as you efficiently manage the front desk. Handling phone calls, greeting visitors, and coordinating administrative tasks will be second nature to you. Maintaining accurate patient records and ensuring seamless office operations will be among your top priorities.
Marketing Initiatives: As an integral part of our marketing efforts, you will collaborate with our team to develop and implement creative marketing strategies. Your talents in content creation, social media management, and community engagement will help us reach a broader audience, raising awareness about our dental services and cultivating lasting relationships.
Patient Outreach: Engaging in outreach efforts, you will actively connect with potential patients and local organizations. Your excellent communication skills will enable you to convey the benefits of our dental services and generate patient referrals, furthering our practice's growth and reputation.
Event Coordination: Taking charge of organizing dental health awareness events and celebrations, you will represent our dental practice and foster community partnerships. Your ability to connect with people from all walks of life will help us build a strong and loyal patient community.
Hands-On Tasks: A significant aspect of your role will involve hands-on responsibilities, including intraoral scanning of patients. Your technical prowess will be instrumental in capturing accurate and detailed digital impressions, enabling precise treatment planning and enhancing patient experiences. You will play a crucial role in overseeing our 3D printing processes, ensuring the accurate fabrication of dental models, surgical guides, and other intricate components. Your meticulous approach will guarantee the production of high-quality, custom-made items to support our advanced dental procedures.
Requirements:
- Previous experience in a customer-facing upscale sales role.
- Strong interpersonal skills and the ability to communicate effectively with patients and team members.
- Proficiency in using office software applications and comfortable with hands on tasks within the office
- A creative mindset with an eye for detail to contribute to marketing initiatives.
- Excellent multitasking and time management skills to meet deadlines and handle various responsibilities.
- A warm and caring personality, showing genuine care for patient needs and satisfaction.
*** Exceptional Communicator, Proven Customer Service and Sales Experience in Luxury Products is Especially Welcomed***
Job Type: Full-time
Pay: From $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
Schedule:
- Monday to Friday
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
