Responsibilities and Duties
- Interact with patients in a positive professional manner via telephone, texting/email and in person
- Schedule and confirm appointments
- Review and educate patients on treatment plans and financial responsibilities
- Review payment options available and coordinate payment plans
- Accurately confirm insurance benefits, communicate and collect patient payment obligations.
- Maintain and manage patient records from initial forms and paperwork through billing procedures with accurate data entry of all patient information
- Respond to and reply to requests for information
- Maintain strict compliance with HIPAA and patient privacy
- Work closely with doctors, clinical team and our patients
- Perform other related job duties as assigned
Job Type: Full-time
Pay: $17.00 - $21.00 per hour
Benefits:
- 401(k)
- Dental insurance
Schedule:
- Monday to Friday
- Weekends as needed
Education:
- High school or equivalent (Preferred)
Experience:
- Dental office experience: 1 year (Preferred)
Language:
- Spanish (Required)
Work Location: Multiple locations