Address
Form of work
SalaryCare Coordinator/ Patient Advisor
Job Summary:
We are seeking a friendly and organized Care Coordinator/ Patient Advisor to join our dental surgery center. The Care Coordinator/ Patient Advisor will be responsible for providing exceptional customer service to patients and visitors, managing patient scheduling and registration, and performing various administrative tasks to support the smooth operation of the dental surgery center.
Key Responsibilities:
- Greet patients and visitors in a friendly and professional manner
- Answer phone calls and respond to inquiries from patients and providers
- Schedule patient appointments and coordinate with dental staff to ensure availability
- Verify patient insurance information and collect copays and payments as needed
- Manage patient registration and check-in processes
- Update patient information in the electronic health record system
- Maintain a clean and organized front desk area
- Assist with billing and insurance claim processes as needed
- Handle patient complaints and concerns in a professional and timely manner
- Provide support to other administrative staff and dental providers as needed
Qualifications:
- High school diploma or equivalent
- At least 1 year of experience in a customer service or receptionist role
- Excellent communication and interpersonal skills
- Strong organizational and time management skills
- Ability to multitask and prioritize tasks effectively
- Proficient in Microsoft Office and electronic health record systems
- Knowledge of dental terminology and procedures preferred
- Ability to maintain patient confidentiality
We offer a competitive salary and benefits package, as well as opportunities for professional development and advancement. If you meet the qualifications for this position and are interested in joining our team, please submit your resume for consideration.
Job Types: Full-time, Part-time
Pay: $17.00 - $23.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Healthcare setting:
- Ambulatory surgery center
Medical specialties:
- Pediatrics
- Surgery
Schedule:
- Monday to Friday
Ability to Relocate:
- Encino, CA 91436: Relocate before starting work (Required)
Work Location: In person
