Address
Form of work
SalaryCome join a team of qualified professionals in a busy, growing office. We are an established company with excellent structure and core values.
POSITION OVERVIEW
JOB DUTIES & RESPONSIBILITIES (Key Accountabilities)
- Answers telephone and arranges appointments for the Hearing Care Practitioner (HCP).
- Directs caller to destination and records name, time of call, nature of business, media referral and person called upon.
- Collects and distributes mail, messages and reports to the accounting office or other members of the staff.
- Maintains patient files and schedules follow up appointments.
- Make sales calls to help generate business.
- Assist the HCP.
- Perform a variety of additional administrative and cleaning duties.
- Willing to work out of several office locations in the Central PA area as needed.
- All other duties as assigned.
DESIRED QUALIFICATIONS
- 2 years of previous office experience is preferred
- 2 years of previous sales and customer service experience is preferred
- Must be well organized and able to multitask effectively
- Must have the ability to communicate effectively in English
- Must be proficient in MS Office and possess good computer skills
- Must have the ability to sit at a desk for 70%-90% of the work day
- Must have experience entering data into a CRM
OTHER INFORMATION This job description is intended to be a general guideline for applicants, employees and managers. It is not to be construed as an exhaustive list of all duties, expectations or qualifications. This description does not create a contract or guarantee of employment. Management reserves the right to modify job responsibilities, expectations and qualifications.
