Address
Form of work
SalaryZeal Specialty Pharmacy has opportunities available for Patient Care Coordinators in our Pittsburgh location. Individuals will support patient engagement through phone, text, and email communication to coordinate care, as well as communicate with other departments surrounding Patient Care concerns.
Duties and Responsibilities
All Patient Care Coordinators may be responsible for the following:
- Communication with patients to establish rapport, ensure clinical compliance, and establish next shipment of medication
- Communication with other Zeal clinical teams to raise compliance or adherence concerns as noted during patient communication
- Accept direction from pharmacists and management regarding various elements of specialty call compliance programs
- Additional projects and activities as assigned
Required Qualifications
- High school diploma or graduate education degree (GED)
- 1-3 years customer service experience in a call center environment
- Excellent communication, organizational and interpersonal skills
Preferred Qualifications
- Bachelors degree
- 1-3 years experience in a specialty pharmacy call center environment
About Zeal
Zeal Specialty Pharmacy is a nationally licensed specialty pharmacy, offering the latest technological solutions and clinical services to all patients, particularly those diagnosed with rare and orphan conditions. Third-party accredited for Specialty Pharmacy with Rare Disease and Orphan Drug distinctions, Zeal helps to drive our team towards our great purpose – to optimize the patient experience.
For more information, please email careers@zealsp.comor visit www.zealsp.com.
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Opportunities for advancement
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work setting:
- In-person
- Office
Work Location: In person
