Patient Care Coordinator
Prairie Rehabilitation, a rehabilitation company specializing in Physical, Occupational, and Speech therapy is seeking a Full-time or Part-timePatient Care Coordinator for our clinic in Worthington, MN. This is a great opportunity for an individual who is outgoing, friendly, determined, goal oriented, and committed to clinical excellence. This position will be interacting with both patients and therapists, assuring excellent communication in regards to insurance, scheduling needs, and patient concerns/feedback.
Prairie Rehab offers great benefits including health, flex, dental, life, 401K retirement, and supplemental insurance.
Job responsibilities include:
- Greeting all patients and staff in a friendly and welcoming manner
- Collecting new patient intake information, including data entry
- Collecting co-payments & co-insurance
- Answering phones and transferring/screening calls as appropriate
- Scheduling new & existing patients and making schedule adjustments as needed
- Assuring optimal use of therapist’s time by monitoring gaps in schedule and filling in with people on wait list
- Verifying insurance coverage
- Providing accurate and clear directions to patients prior to their first visit
- Preparing and typing routine correspondence, form letters, and reports
- Setting up and maintaining filing systems and databases as applicable
- Completing forms and reports as required by the company and outside vendors and agencies
- Ensuring patient privacy by following HIPAA
- Taking care of all mail, fax, and copy requests
- Maintaining inventory of the necessary office forms and supplies
- Assisting in auditing records for ongoing compliance with medical records standards
- Ensuring data entry has been completed for documenting systems
- Closing duties: laundry, restocking, general cleaning etc.
- Other duties as assigned
Qualifications:
- Exceptional communication skills
- Detail oriented
- Strong organizational skills
- Professional attitude and appearance
- Ability to multi-task
- Data Entry experience
- Self-motivated
- Positive attitude
This position requires significant use of Microsoft Office, Adobe, and other industry-specific software, good phone etiquette, multi-tasking, and efficiency with all projects. Applicant must be extremely capable of understanding and learning new computer systems and administrative processes. Applicant must work well in a team-oriented environment. Prairie Rehabilitation provides a culture of care, compassion, and human connection with our patients - applicants must be willing to do the same. We offer a positive and challenging work environment.
EOE
Job Types: Full-time, Part-time
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Paid training
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work setting:
- In-person
- Outpatient
Ability to Relocate:
- Worthington, MN 56187: Relocate before starting work (Required)
Work Location: In person