Parts & Service Representative

Overview:
JAG Mobile Solutions is a manufacturer of specialty commercial trailers, primarily mobile restrooms, showers and bunkhouses. The units are used in a variety of applications including outdoor music concerts, professional golf events, disaster relief, and military training operations, worldwide. JAG Mobile Solutions products are distributed globally in 19 countries on 4 continents.
The Parts & Service Representative will play a key role and will report to the Service Coordinator. We are looking for someone to join our team who has the following qualities: enthusiastic, self-starter, exceptional multi-tasking ability, excellent organizational skills, and someone with strong communication skills. The position will be located at our facility in Howe, IN.

The Parts & Service Representative will:

• Field customer calls & e-mails
• Provide customer with parts information & pricing
• Create and maintain customer parts orders
• Communicate with suppliers to identify and source parts
• Communicate with plant buyers, production employees, and engineering to identify parts and usage
• Participate in and coordinate the physical inventory yearly
• Complete special projects and administrative duties as requested
• Support all other duties as required

Desired candidate will have the following qualifications:

• Customer service or support experience
• Prior experience with RV parts/production preferred
• Solid interpersonal and communications skills (oral & written)
• Proficient in Microsoft Office, Excel, Word, and Outlook
• Sage experience a plus
• Must be able to lift 10 – 30 lbs regularly
• Self-starter with ability to work independently under pressure and react quickly to changing priorities
• Flexible work schedule

For more information on JAG Mobile Solutions, please visit http://www.jagmobilesolutions.com/. We are an Equal Opportunity Employer, strongly encouraging diversity within our workplace.

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Work Location: In person