Commercial Laundry Route Service Representative

Company Overview

Morgan Services is a family-owned textile company with locations across the country. As an industry leader we specialize in linen & uniform rental services. For more than 134 years we have been "Delivering the Difference" and continue to meet our customers’ needs in the hospitality and healthcare markets.

We are currently seeking a Service Representative in our Indianapolis location. You will be assigned a specific route with the expectation of building a strong rapport with our customers to ensure outstanding service.

The ideal candidate is detailed oriented, possesses excellent customer services skills, can anticipate the needs of our customers, can resolve issues as they arise while working independently in a fast-paced environment.

Responsibilities:

• Drives a company owned delivery truck to and from numerous customer stops daily
• Delivers clean uniforms, linens, mats and other products to our existing customers
• Picks up soiled products at customer locations and returns to branch for processing
• Ensures customer satisfaction by responding to customer inquiries and requests and pro-actively solving problems
• Grows the existing route through sales of additional items from our product line and maximizing our opportunities to bring value to our customers
• Operates a handheld accurately to ensure proper on-site inventories are maintained
• Completes all paperwork properly and accurately for each customer as well as the Service Department at daily check-in

Qualifications:

• High School Diploma or GED required
• Experience in a customer service or sales related role preferred
• Valid driver’s license with a clean driving record
• Able to pass a background check and drug screening (hair)

In addition to a competitive salary with add-on sales opportunities we offer the following benefit package.

Benefits:

• Healthcare: Medical, Dental and Life Insurance
• Long Term disability
• 401(k) plan with company match
• Paid vacation, sick and holidays!
• Profit sharing program

Job Type: Full-time

Pay: From $21.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Day range:

• Monday to Friday
• Weekends as needed

Experience level:

• 3 years

Shift:

• Day shift
• No nights

Work Location: In person