Partner Engagement Operations Specialist

Description
Position at Imagine Learning
Great Purpose. Great People. Great Opportunities.
At Imagine Learning we empower potential by creating educational solutions that inspire boundless possibilities for every student, every day. We are passionate about innovating together to support educators in creating those special moments when students experience the joy of learning at its best.
We also empower our team through a strong culture focused on career growth and development, flexible work-from-home arrangements, interesting and meaningful work, and a supportive and connected team. The majority of our employees enjoy the opportunity to work remotely from home within the US, or in a hybrid capacity in our offices in Scottsdale, AZ (headquarters), Austin, TX, Petaluma, CA, Rock Rapids, IA, Grand Rapids, MI, or Bloomington, MN.
Imagine Your Impact.
The Partnership Engagement Operations Specialist assists with the day-to-day operations of the Core Partnership Engagement Team. This position collaborates with the Operations Director to coordinate efficient systems for team hiring, onboarding, and support.

• Position Type : This is a regular, full-time position.
• Compensation : Base pay is anticipated to be between $55,574 and $75,000 per year. Eligible employees may also receive incentive/commission/annual bonus pay based on individual and/or company performance. Compensation may vary based on factors such as, but not limited to, individual skills, experience, training, education/certifications, geographic location, internal equity, and local market conditions.
• Location : Remote
• Travel : You can also expect up to 10% travel, so be sure you have a valid driver's license and automobile insurance and a clean driving record for at least the preceding 39 months.

Benefits: Imagine Learning provides a comprehensive benefits program to eligible employees, including:

• Multiple health, dental, and vision plans, including medical plans with zero employee premiums
• 401k plan with a company match
• 16 paid holidays, which include 2 floating holidays and a winter shutdown from Christmas Eve through New Year's Day
• Paid Time Off
• Maternity and Fertility benefits
• Paid bonding leave when a new child joins your family
• Life and short and long-term disability insurance
• Pre-tax savings plans
• Paid volunteer hours and annual giving events
• A wide variety of professional development programs, including tuition reimbursement
• Work from home opportunities that foster work/life balance

Envision Your Experience.
In this role you'll have the opportunity to:

• Work to consolidate and streamline operations, creating and managing the hiring and onboarding schedules across the Partner Engagement Team. Assist with Core Partner Engagement team candidate screening.
• Coordinate PD data and operations, including inputting and manipulating data into SmartSheet , Airtable , Salesforce.
• Collaborate with the leaders of Core Partner Engagement to address all operations throughout the customer life cycle.
• Partner with Professional Development and Partner Engagement Directors and Managers for core products to ensure PD staffing and delivery requirements are met.
• Implement day-to-day operational systems and processes that provide visibility into goals, progress, and obstacles for key initiatives.
• Serve as resource for internal team members by answering product and system questions and requests.
• Ascertain needs and resolve problems with customer-focused solutions.
• Properly address issues or escalate when needed.
• Maintain a strong knowledge of our products and services.
• May generate client usage dashboards and reports according to criteria specified on reoccurring tasks.
• Up to 10% travel required.

Share Your Expertise.
Experience, education, and qualifications essential for success in this role, include:

• Bachelor's degree in Business , Marketing, Operations, or related field and 3+ years of experience in operations function; or an acceptable combination of education and experience. Candidates with education, administration, or district-level experience are encouraged to apply.
• Strong problem-solving capability with the ability to sort through information from internal data and make recommendations.
• Detail oriented; extremely organized and meticulous with data.
• Highly motivated with demonstrated excellent verbal and written communication, presentation, and problem-solving skills.
• Self-starter with strong organizational and time management skills, self-directed; able to handle multiple priorities with demanding timeframes.
• Ability to work collaboratively with colleagues and staff to create a high-quality results-driven, team-oriented environment.
• Proficient in Microsoft Word, Excel, PowerPoint, Outlook, online video chat and database software.
• Working knowledge of Salesforce/ Airtable / SmartSheet and/or NetSuite and understanding of cloud-based Web Technology (preferred).
• Must have an acceptable driving record.

Our Commitment to Diversity, Equity, Inclusion, and Belonging (DEIB+).
Diversity and inclusivity strengthen our Imagine Learning team, enrich our lives, and help us design equitable educational experiences where learners see themselves and can also learn about people, cultures, experiences, and perspectives different from their own. We strive to hire, develop, and retain talented people who represent the diversity of the districts we serve. By developing initiatives that focus on the needs, expectations, and lives of our people, we've created an inclusive environment where all employees can contribute to their fullest potential.
Imagine Learning is an Equal Opportunity Employer committed to a diverse workforce, providing equal employment and advancement opportunities to qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, sex (including pregnancy, childbirth, lactation, or related medical conditions), gender identity or expression, transgender status (including whether or not you are transitioning or have transitioned), sexual orientation, marital status, religion (including religion dress and grooming practices), age 40 and over, physical or mental disability, medical condition, genetic information (including results of genetic testing and characteristics), veteran and/or military status, or service in the military, and any other basis or status protected under applicable federal, state, or local laws.
To all recruitment agencies: Imagine Learning does not accept agency resumes. Please do not submit candidates for consideration via our online application system, to Imagine Learning employees, or to any other organization location. Imagine Learning is not responsible for any fees related to unsolicited resumes.