Part Time Receptionist

Must be able to read and wirte English. Bilingual a plus.

Overview:

We are seeking a highly organized and friendly Receptionist to join our team. As the first point of contact for our residents and families, you will play a crucial role in providing exceptional customer service and ensuring a positive experience. The ideal candidate will have strong administrative skills, knowledge of medical terminology, and experience with Assisted Living/Memory Care. This is an excellent opportunity for someone looking to contribute to a dynamic healthcare environment.

### Duties:

- Greet and check-in family members and healthcare professionals, ensuring a warm and welcoming atmosphere

- Answer phone calls and direct them to the appropriate department or individual

- Schedule appointments and maintain the appointment calendar

- Maintain patient records in compliance with HIPAA regulations

- Assist with administrative tasks such as filing, faxing, and scanning documents

- Handle resident/family inquiries and resolve any issues or concerns

### Skills:

- Previous experience working at a front desk or in a customer service role

- Knowledge of HIPAA regulations and ability to handle confidential information appropriately

- Proficiency in using computer systems and electronic medical records (EMR) software

- Familiarity with medical terminology and procedures

- Strong communication skills, both verbal and written, bilingual a plus

- Excellent organizational skills and attention to detail

- Ability to multitask and prioritize tasks

- Ability to remain calm under pressure, especially in emergency situations

If you are a dedicated individual with exceptional customer service skills and a passion for providing top-notch patient care, we encourage you to apply for this position. Join our team today!

Job Type: Part-time

Pay: $14.36 - $15.10 per hour

Expected hours: 20 per week

Benefits:

• Life insurance

Schedule:

• 12 hour shift
• 4 hour shift
• Holidays

Work Location: In person