Address
Form of workOverview
Unity Point at Home
*Part-time* Intake/ Home Care Coordinator
Sioux City, IA
Monday-Friday 8:30AM-5PM
Part-time - 20 hours/week - flexible on hours
Responsibilities
Responsible for coordinating services for patient/customer with UnityPoint at Home; utilizing other members of the home care coordination team as necessary to coordinate services outside of the specialized service line.
Qualifications
Why UnityPoint Health?
Visit https://dayinthelife.unitypoint.org/ to hear more from our team members about why UnityPoint Health is a great place to work.
#UPaHomeNursing
Unity Point at Home
*Part-time* Intake/ Home Care Coordinator
Sioux City, IA
Monday-Friday 8:30AM-5PM
Part-time - 20 hours/week - flexible on hours
Responsibilities
Responsible for coordinating services for patient/customer with UnityPoint at Home; utilizing other members of the home care coordination team as necessary to coordinate services outside of the specialized service line.
- Processes all incoming work orders, interviewing client/referral source to secure demographic and financial and qualifying data, and securing verification and authorization of benefits as appropriate.
- Specializes in one or more of the agency's service lines, yet is responsible for having a basic knowledge of all service lines.
- Directs inquiries and referrals to the appropriate individual and/or service line. Coordinates incoming calls from both referral sources and patient/customers.
- Initiates and coordinates prior authorization requests to third party payers and maintains a working knowledge of third party payer guidelines. Follows up with third party payers as necessary.
- Operates computer system to record/document and retrieve information to ensure appropriate agency services are provided in a timely manner.
- Establishes and maintains positive working relationships with current and potential customers and referral sources.
- Builds and monitors community and customer/referral source expectations and perceptions of UPAH as a high quality provider of services; maintaining excellent customer service
Qualifications
- One year of medical experience; preferably in community home health or home medical equipment.
- High-school degree - Associate degree preferred
- Completion of Coding courses are highly desirable.
- Has previous health care or home care related Intake/Coding and Customer Service experience.
- Above average data entry and communication skills.
Why UnityPoint Health?
- Commitment to our Team - For the second consecutive year, we're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare for our commitment to our team members.
- Culture - At UnityPoint Health, you Come for a fulfilling career and experience a culture guided by uncompromising values and unwavering belief in doing what's right for the people we serve.
- Benefits - Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you're in.
- Diversity, Equity and Inclusion Commitment - We're committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.
- Development - We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.
- Community Involvement - Be an essential part of our core purpose-to improve the health of the people and communities we serve.
Visit https://dayinthelife.unitypoint.org/ to hear more from our team members about why UnityPoint Health is a great place to work.
#UPaHomeNursing
