Address
Form of work
SalaryThe Front Desk check In/Out position is responsible for welcoming patients, setting appointments, checking patient in and check out while maximizing patient satisfaction and utilization of treatment rooms.
DUTIES:
- Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries
- Optimizes patients' satisfaction, provider time, and treatment room utilization by checking patient’s in in a timely fashion
- Maintains patient accounts by obtaining, recording, and updating personal and financial information
- Schedules patient appointments accordingly and efficiently at end of patient visit
- Keeps open communication with authorization of orders for daily patients.
REQUIREMENTS: HIPPA and OSHA compliance; promotes a safe work environment at all times
- Excellent communication skills with the ability to communicates effectively with the patient, medical staff, insurance companies and others as relates to the case
- Caring demeanor towards patients and co-workers
- Clinical knowledge and terminology
- Ability to stand or sit for prolonged periods of time
- Working knowledge of computers, fax, copiers and other technology as needed
- Available to work at various locations if needed
- Strong administrative skills with attention to details and accuracy
- Bilingual is a plus (SPANISH/ENGLISH)
- Prior medical check in/out experiences preferably in a speech therapy private practice
EDUCATION AND EXPERIENCE: High School Diploma or GED required 1-year medical office experience is helpful but not required
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- Associates or higher degree preferred
Job Type: Full-timeSalary: $14.00 to $20.00 /hour
Job Type: Part-time
Pay: $14.00 - $20.00 per hour
Benefits:
- Flexible schedule
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- No weekends
Experience:
- Customer service: 2 years (Required)
Work Location: In person
