Front Desk Patient Referral Representative

Primary responsibilities include but are not limited to the following:

· Promptly and professionally answering a high volume of telephone calls

· Greeting patients and their families as they arrive

· Checking patients in for their appointments

· Completing paperwork and entering/updating information as necessary

· Sending electronic messages to nurses and providers

· Verifying insurance eligibility

· Explaining financial requirements to the patients or responsible parties

· Collecting patient copays/payments

· Reconciling payments collected at the end of the day

· Rescheduling/canceling appointments

· Scanning necessary forms/documents to patient’s charts

· Aiding new patients seeking medical care

· Maintaining new patient data spreadsheets and records

· Communicating with patients to schedule appointments according to scheduling guidelines

· Making appointment reminder calls

· Provide outstanding customer service to referring clinic staff

· Performs other duties as assigned or requested

Qualifications:

· Ability to multitask efficiently

· Excellent written and oral communication skills

· Immensely organized

· Working knowledge of computer applications

· Detail oriented

· Focused

· Ability to plan and schedule tasks to maintain control of own workflow

Job Type: Full-time

Pay: $12.00 - $14.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Private practice

Schedule:

• Monday to Friday

Work Location: In person