Part-Time Front Desk Agent And Night Auditor

Are you an Ambassador of Hospitality? We want You!

Position: Front Desk Agent/ Night Auditor

Schedule: Weekdays, Weekends, Overnight

Position Details:

Our front office associates are stationed at the Front Desk and are responsible for guest service and reservations. They also provide support services for the other departments within the hotel. Guest service happens both in person and over the phone and through all stages of a guest's hotel experience - before, during and after their stay. Front office associates are expected to follow the established policies, procedures and guidelines set forth by the company and/or their manager. Front office associates are often both the first and last contact we have with our valued guests; both interactions being critical moments of truth. Because of this, these team members are empowered, and expected, to make decisions that support our core values.

Our Night Audit associates are stationed at the Front Desk and are responsible for guest service and reservations. Audits all accounts to ensure they balance, to include such accounts as tray and city ledger, reservation deposits, credit card accounts, and room, and food & beverage charges.

Minimum Requirements:

· Capable of working in a fast-paced work environment.

· Availability to work varied shifts, according to the needs of the hotel. This includes weekends, evenings and holidays.

· Prior Front Desk experience a plus.

Benefits For All Employees:

• Discount Travel Programs: Discounted Room Rates with all IHG brand hotels around the world starting as low as $69 a night.
• Monthly Monetary Performance Bonus

Full Time Employees:

· Company participating Health and 401K

· Company paid life insurance and long-term disability

· Voluntary Dental and Vision

· Paid Vacation

**Conditions Apply

Job Type: Part-time

Pay: $16.00 - $18.00 per hour

Expected hours: 24 – 30 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Evening shift
• Holidays
• Overnight shift
• Weekends as needed

Experience:

• Hotel experience: 1 year (Preferred)

Ability to Relocate:

• Auburn, MA 01501: Relocate before starting work (Required)

Work Location: In person